Senior Technical Leader

1 month ago


Singapore Cummins Inc. Full time

Cummins Inc. is seeking a highly skilled Senior Technical Leader to join our team in Singapore.

This is an onsite role reporting to the Service Operation Manager, and will require travel within Singapore.

The successful candidate will provide technical support for all Cummins products, primarily in Automotive, Industrial, and Marine applications, in a combination of workshop and field work.

Responsibilities
  • Establish and maintain productive customer relationships, ensuring prompt and efficient attention to customer needs.
  • Apply specialized tools and follow documented procedures to diagnose and complete complex repairs at customer sites.
  • Perform preventative maintenance activities as per documented schedules and standards on engines and related components in the field.
  • Escalate unresolved issues to product specialists or supervisors.
  • Coach and develop technicians and/or apprentices, transferring knowledge and experience to others.
Requirements
  • Significant field service work experience.
  • Expert-level knowledge of engine products and internal combustion engines.
  • Customer service experience.
  • Able to write and speak in English.
  • Preferably with experience in marine environments.
  • Team leading experience, with 3+ years required.

We offer a competitive salary of $80,000 - $110,000 per annum, depending on experience.



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