Executive Director of Operational Efficiency

4 days ago


Singapore COMFORT MANAGEMENT PTE LTD Full time
Job Description

We are seeking an exceptional Executive Director of Operational Efficiency to join our team at COMFORT MANAGEMENT PTE LTD.

About the Role

This is a senior leadership position that requires a high degree of professionalism, expertise, and interpersonal skills. The successful candidate will be responsible for ensuring the smooth running of our business operations by building strong working relationships with internal and external stakeholders to deliver quality service to our customers.

  • Main Responsibilities:
  • Maintain a high level of customer satisfaction through effective communication and issue resolution.
  • Handle customer queries in a timely and professional manner.
  • Attend regular update meetings with customers to discuss progress and address concerns.
  • Plan and manage the allocation of the manpower of the operations team at various work sites.
  • Analyse data to identify potential problems and implement corrective actions.
  • Maintain company-level accreditations, registrations, and workheads with relevant authorities.
  • Ensure SOPs and manuals are updated and compliant with the latest regulations and accreditation standards.
  • Conduct site inspections to ensure adherence to SOPs and take corrective actions when necessary.
  • Identify areas where we can add value through site surveys.
  • Prepare documents for tender submissions and risk assessments.
Requirements

To be considered for this role, you will need:

  • A minimum degree in a related field.
  • 2-3 years of experience in a related role.
  • Excellent planning and organizing skills.
  • Strong logical reasoning ability and efficient problem-solving skills.
  • Well-organised and pro-active approach.
What We Offer

As a member of our team, you can expect:

  • A competitive salary range of SGD $80,000 - $120,000 per annum.
  • A comprehensive benefits package including medical, dental, and life insurance.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • A dynamic and supportive work environment.
How to Apply

If you are a motivated and results-driven individual who is passionate about delivering exceptional service, please submit your application, including your resume and a cover letter outlining your suitability for this role.



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