Ambitious Operations Manager
4 days ago
Job Overview
We are seeking a seasoned Ambitious Operations Manager to lead daily operations at either our Siglap or Bedok outlet, driving the unique ambiance of warmth, friendliness, and excellence that defines georges experience.
This role involves managing a dynamic team, ensuring exceptional customer service, overseeing operational efficiencies, and fostering a welcoming atmosphere where "strangers become friends." You will also support georges environmental initiatives, including the "LOVE OUR COAST" campaign, engaging the community and customers in coastal conservation efforts.
About the Role
As an Ambitious Operations Manager at georges, you will oversee day-to-day operations, ensuring efficient service and smooth workflow. Maintain a high standard of customer service, addressing guest feedback promptly to ensure a positive experience.
You will monitor food and beverage quality, presentation, and consistency according to georges standards. Supervise, train, and motivate staff to deliver excellent service and uphold georges brand values.
Conduct regular performance reviews, team meetings, and training sessions. Plan staff schedules, ensuring optimal staffing levels for peak periods.
Monitor and manage outlet budgets, control costs, and drive profitability. Conduct regular inventory checks, coordinate with suppliers, and manage orders to maintain stock levels.
Track sales performance, analyze metrics, and implement strategies to increase revenue. Actively support and promote the "LOVE OUR COAST" campaign and other environmental initiatives.
Engage guests and team members in beach clean-ups, workshops, and environmental awareness programs. Build strong relationships with community partners, vendors, and local organizations to enhance outreach.
Qualifications and Skills
Diploma in Hospitality Management, Business, or related field, or equivalent experience.
Minimum of 2 years of experience in F&B or hospitality, with at least 1 year in a supervisory role.
Strong leadership skills with a passion for customer service and team development.
Excellent communication, problem-solving, and organizational skills.
Interest in environmental sustainability and community engagement is highly valued.
The estimated salary range for this position is between SGD 5500 - SGD 6500 per month, depending on qualifications and experience.
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