Front Office Team Lead
1 week ago
We are seeking a highly skilled and experienced Front Office Team Lead to join our team at PAN PACIFIC SERVICED SUITES BEACH ROAD. The successful candidate will be responsible for leading the front office team, ensuring exceptional customer service, and driving business results.
Key Responsibilities:- Team Leadership: Lead and manage the front office team to deliver exceptional customer service and achieve business objectives.
- Customer Service: Provide professional, courteous, and efficient level of service to all internal and external guests in line with Standard Operating Procedures.
- Room Management: Allocate room assignments, review arrival information, VIPs, amenities, and special requests, and coordinate with relevant departments to ensure preferences are met.
- Inventory Management: Ensure room types are available upon guest arrival and manage inventory levels to meet guest demands.
- Technology Proficiency: Have a working knowledge of property management systems (PMS) and adhere to company credit policies to ensure revenue is received.
- Quality Assurance: Monitor daily and monthly enrollment DISCOVERY Loyalty Program, guest benefits, points submission, and ensure DM log is accurately updated.
- Training and Development: Train and develop team members to highest possible extent, ensuring technical, hospitality, communication, management, and organizational skills are enhanced.
- Ad Hoc Tasks: Undertake any other tasks and assignments assigned by Assistant Guest Relations Manager and Operations Manager.
- Experience: Has excellent background in guest or customer service.
- Skill Set: Possesses coaching, front office, mentoring, property management systems, quality assurance, housekeeping, inventory, property, service recovery, guest relations, cashiering, team leader, customer service, back office, and hospitality skills.
- Competitive Salary: We offer a competitive salary package, estimated to be around $6,500 per month, based on industry standards and location.
- Opportunities for Growth: As a key member of our team, you will have opportunities to grow and develop your skills, taking on new challenges and responsibilities.
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Front Office Team Lead
6 days ago
Singapore SSG HOTELS PTE. LTD. Full timeHotel Front Office Supervisor OpportunityWe are seeking a skilled and experienced Hotel Front Office Supervisor to join our team at SSG Hotels PTE. LTD. in Singapore.About the RoleThis is a challenging and rewarding opportunity to work with a leading hotel group in the heart of Singapore. As a Hotel Front Office Supervisor, you will be responsible for...
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Front Office Team Lead
6 days ago
Singapore CAPELLA HOTEL, SINGAPORE Full timeCAPELLA HOTEL, SINGAPORE is seeking a Front Office Team Lead to join our team.Job Description:The Front Office Team Lead will be responsible for the efficient check-in/check-out of hotel guests, handling guest inquiries, and processing payments according to established hotel requirements.Key Responsibilities:Attend to guests' needs in a calm and courteous...
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Front Office Team Lead
6 days ago
Singapore FAR EAST HOSPITALITY MANAGEMENT (S) PTE. LTD. Full timeJob SummaryWe are seeking a highly skilled and experienced Assistant Front Office Manager to join our team at FAR EAST HOSPITALITY MANAGEMENT (S) PTE. LTD.About the RoleThis is an exciting opportunity for a motivated and organized individual to take on a leadership role in our front office operations. As an Assistant Front Office Manager, you will be...
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Front Office Team Lead
4 days ago
Singapore JOB EXPERT PTE. LTD. Full timeJob SummaryThe ideal candidate will possess excellent customer service skills, with the ability to interact effectively with guests, employees, and third parties. A degree in Hospitality Management or relevant qualification is required, along with fluency in English. Additional languages are an asset.About the RoleThis Front Office Team Lead position offers...
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Front Office Team Lead
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Front Office Team Lead Position
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Singapore HERITAGE HOSPITALITY PTE. LTD. Full timeJob Summary:We are seeking a highly skilled and experienced Front Office Supervisor to join our team at Heritage Hospitality Pte. Ltd.About the Role:This is a senior leadership position that requires strong organizational, communication, and problem-solving skills. The successful candidate will be responsible for supervising a team of front office agents,...
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Front Office Team Lead
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Operational Team Lead
4 days ago
Singapore VILLAGE HOTEL CHANGI Full timeJob OverviewVillage Hotel Changi is seeking a seasoned Operational Team Lead to join our Front Office team. In this key role, you will be responsible for ensuring the smooth operation of our hotel's front desk, providing exceptional customer service and leading a team of staff members.The successful candidate will have a proven track record in managing...
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Front Office Team Lead
4 days ago
Singapore SHERATON TOWERS SINGAPORE HOTEL Full timeAbout the RoleWe are seeking a highly skilled and experienced Front Office Executive to join our team at Sheraton Towers Singapore Hotel. As a key member of our front office team, you will be responsible for ensuring seamless check-in and check-out processes, managing room assignments, and providing exceptional customer service.Job DescriptionCreate, amend,...
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Front Office Team Lead
6 days ago
Singapore THE RITZ-CARLTON, MILLENIA SINGAPORE Full timeThe Ritz-Carlton, Millenia Singapore is currently seeking a skilled and experienced Front Office Team Lead to join our team. In this role, you will be responsible for leading the Front Office team to deliver exceptional customer service and drive revenue growth.Job SummaryThis is an excellent opportunity for a seasoned hospitality professional to lead a...
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Front Office Team Lead
4 days ago
Singapore ROYAL PLAZA Full timeAbout the RoleAs a Front Office Manager at Royal Plaza on Scotts, you will be responsible for overseeing the day-to-day operations of our front desk department. This includes managing staff, ensuring excellent customer service, and maintaining high standards of efficiency and productivity.Key Responsibilities:Leadership: Provide guidance and direction to...
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Front Office Team Lead
2 days ago
Singapore VILLAGE HOTEL ALBERT COURT Full timeHotel Operations ManagerWe are seeking an experienced Hotel Operations Manager to join our team at Village Hotel Albert Court. This is a challenging and rewarding role that requires strong leadership skills, excellent communication abilities, and a passion for delivering exceptional customer service.As the Hotel Operations Manager, you will be responsible...
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Executive Front Office Team Lead
6 days ago
Singapore JOB EXPERT PTE. LTD. Full timeJob SummaryWe are seeking a highly skilled and experienced Executive Front Office Team Lead to join our team at Job Expert Pte Ltd. As a key member of our front office operations, you will be responsible for overseeing the smooth management of hotel guest services.About UsJob Expert Pte Ltd is a reputable company that provides exceptional hospitality...
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Front Office Team Leader
1 month ago
Singapore Far East Organization Full timeJob SummaryWe are seeking a highly motivated and experienced Front Office Team Leader to join our team at Far East Organization. The successful candidate will be responsible for leading the Front Office team and ensuring the smooth operation of the department.Key ResponsibilitiesDirect, monitor, and supervise the day-to-day activities of the Front Office...
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Team Leader
1 month ago
Singapore GRAND HYATT SINGAPORE Full timeRoles & ResponsibilitiesYou will be responsible to assist with the efficient running of the department in line with Hyatt brand standards, whilst meeting employee, guest and owner expectations. The Team Leader - Front Office is responsible to assist to ensure the smooth and efficient running of the Front Office within the Rooms Division. Candidates with...
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Front Office Team Lead
1 week ago
Singapore UOL SOMERSET INVESTMENTS PTE. LTD. Full timeJob Description:UOL Somerset Investments Pte. Ltd. is seeking a highly skilled and experienced Front Office Team Lead to join our team in Singapore.About the Role:This is an exciting opportunity for a professional with exceptional customer service skills to lead our front office team and deliver an exceptional guest experience. As a Front Office Team Lead,...
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Front Office Team Member
1 week ago
Singapore MCI Career Services Pte Ltd Full timeJob DescriptionWe are seeking a highly skilled Front Office Team Member to join our team at MCI Career Services Pte Ltd.The successful candidate will be responsible for providing exceptional guest service, ensuring accurate arrival and departure check-in and check-out processes, and handling reservations enquiries in a timely and professional manner.In...
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Front Office Team Lead
3 days ago
Singapore GRAND HYATT SINGAPORE Full timeRole OverviewAs a seasoned professional, you will take on the pivotal role of Front Office Team Lead at Grand Hyatt Singapore. This esteemed position demands a high level of leadership and organizational skills to oversee the seamless operation of the front desk, ensuring an exceptional guest experience.
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Lead Front Office Manager
1 week ago
Singapore SSG HOTELS PTE. LTD. Full timeUnlock Your Potential as a Front Office ManagerAbout SSG Hotels PTE. LTD.We are a leading hospitality company in Singapore, committed to delivering exceptional guest experiences across our properties.Salary: SGD 6,000 - 8,000 per month (depending on experience)About the RoleJob Description:As a Front Office Manager, you will be responsible for ensuring...
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Hotel Front Office Team Lead
1 week ago
Singapore VILLAGE HOTEL CHANGI Full timeAbout the RoleVillage Hotel Changi is seeking an experienced Front Office Executive to join our team. As a Senior Guest Service Executive, you will be responsible for ensuring that all hotel guests receive exceptional service and support throughout their stay.Key ResponsibilitiesManage the front desk operations, including check-in/check-out procedures, room...