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Chief Business Operations Officer

2 months ago

Singapore Company 340 - Manulife Financial Advisers Pte. Ltd. (Singapore) Full time

**Company Overview

Manulife Financial Advisers Pte. Ltd., a leading international financial services group, is seeking an experienced Chief Business Operations Officer to ensure the smooth operation of our day-to-day tasks.

The ideal candidate will have a proven track record in administrative roles, preferably within an agency or similar environment, and possess excellent organizational and time management skills with exceptional attention to detail.

Estimated Salary: SGD 120,000 - SGD 180,000 per annum

**Job Description:

We are seeking a self-motivated and experienced individual to join our team as a Chief Business Operations Officer. The successful candidate will be responsible for ensuring our day-to-day operations run smoothly and efficiently.

Key Responsibilities:

  • Develop and manage dashboards to track sales performance and provide analytical insights and preparing department reports for management reporting.
  • Conduct regular deep-dive analysis and consolidate branch performance reviews on manpower, production and compliance (including annual review)
  • Conduct research, identify areas of inefficiencies, able to map out areas for improvement and identify opportunities for automation.
  • Manage the user access rights for system and necessary administration work where needed.
  • Cultivate and maintain strong relationships to ensure a deep understanding of the needs and aligning solutions accordingly.
  • Collaborate with stakeholders to drive key company initiatives such as digital tools adoption, leads allocation and dissemination, and ultimately conversion to sales.
  • Maintain accurate and up-to-date records, databases, and filing systems, ensuring easy access and retrieval of information.
  • Identify opportunities for streamlining administrative processes and implement efficient solutions to enhance departmental productivity.
  • Ensure organizational adherence to regulatory requirements and internal policies.

**Required Skills and Qualifications:

To succeed in this role, you should have:

  • 4 years and above of relevant working experience
  • Bachelor's degree in Business, IT, Finance or related field.
  • Proven experience in administrative roles, preferably within an agency or similar environment.
  • Knowledge of insurance and industry regulations
  • Strong organizational and time management skills with exceptional attention to detail.
  • Excellent communication abilities, both written and verbal.
  • Proficiency in Microsoft Office Suite especially Excel.
  • Knowledge of Business Intelligence tool would be an added advantage.

**Benefits:**

As a valued member of our team, you can expect:

  • A competitive salary and benefits packages.
  • A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
  • A focus on growing your career path with us.
  • Flexible work policies and strong work-life balance.
  • Professional development and leadership opportunities.

**About Manulife and John Hancock:**

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States.