Digital Solutions Lead

1 week ago

Singapore beBeeDigitalExpert Full time $80,000 - $120,000
Job Description

As a Digital Expert, you will be responsible for leading our digital services in new business initiatives, driving business success through innovative solutions and exceptional client service.

The ideal candidate will have a strong background in Information Technology or Computer Science, with at least 1 year of experience in handling managing digital accounts and integrated digital projects.

  • Lead digital services in new business initiatives, including writing proposals, creating estimates and presentations, and actively participating in RFPs and pitches as needed.
  • Provide Solution Consulting to Customers and give intelligent responses.
  • Responsible for the satisfaction and growth of accounts, identifying opportunities for growth and incremental opportunities with clients.
  • Manage client escalations and conflict resolution.
  • Develop and sustain strong working relationships with customers, management, development teams, testing, IT peers, and vendors.
  • Proactively manage changes in project scope, identify potential crises, and devise contingency plans.
  • Taking ownership of client needs/requests and facilitates their completion.
  • Participation in key client meetings, including status update meetings and presentation of project deliverables.
  • Delivers engaging, informative, well-organized presentations.
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