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Radiation Therapy Support Specialist

3 weeks ago

Singapore beBeeClinical Full time $100,000 - $150,000
Role Description:
Radformation specializes in Radiation Oncology workflow automation. Our solutions save clinics time, eliminate planning errors, and enable them to design the optimal treatment for their patients.

Job Brief:

We are looking for a highly motivated individual who has a passion for radiation therapy and enjoys a dynamic, fast-paced work environment.

The ideal candidate will bring their upbeat personality to this role to solve problems with customers, troubleshoot errors and issues clinics are experiencing, and install software.

As the Technical Support Physicist, you will develop relationships with clinics and incorporate feedback into creating clinics' dream products.

With your clinical background, you will have the ability to improve efficiency in Radiation Oncology clinics throughout the APAC region.


Responsibilities Include:
Install software with clinics remotely and guide initial setup
Work with clinics to understand their issues and provide a solution independently and/or with the help of the programming team
Coordinate with the success team to identify clinics that need help troubleshooting
Share feedback with the engineering team and communicate customer needs
Answer installation questions and work with clinics' IT departments
Implement RadMachine at clinics by developing QA templates and customizing clinics' settings

Abilities:
Enthusiastic about learning new technologies and sharing them with the healthcare community
Thrives with a dynamic schedule and constant learning environment
Excels at multi-tasking and managing multiple projects simultaneously
Master of treatment planning and radiation oncology clinical workflow
Ability to maintain a positive attitude in a fast-paced and ever-changing work environment
Strong organizational skills and ability to work independently
Highly motivated to help clinicians improve their workflow
Excellent communication skills, both written and oral
Open-minded personality and welcoming of ideas and feedback

Required Experience:
Minimum 5 years experience as a clinical physicist
Experience with Radiation Oncology Treatment Planning Systems and DICOM Modalities
Strong experience supporting clinical applications and their infrastructure: client/server/storage/network
Experience in performing and analyzing daily, monthly, and annual radiation oncology machine QA
Strong critical thinking skills
Exceptional communication skills and fluent in English
Ability to multitask
Positive attitude and a passion for excellence in patient care

Preferred Experience:
5+ years experience as a clinical physicist
Experience with multiple treatment planning systems
Experience with python
Customer service experience