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Career Opportunities
2 weeks ago
Explore a dynamic career in customer support, where you'll play a vital role in delivering exceptional service to clients worldwide.
Job DescriptionWe're seeking a highly skilled and passionate individual to join our team as a Customer Support Representative. In this role, you'll be responsible for providing top-notch technical support to our clients, ensuring their seamless access to our products.
You'll work closely with internal teams across functions and regions to resolve complex issues, maintaining effective communication and adherence to company standards. Your excellent attention to detail and ability to work quickly and accurately under pressure will be essential in this role.
Additionally, you'll have the opportunity to connect with clients, including CEOs and executive managers, by providing technical training on the Bloomberg Terminal and connecting them to relevant internal teams based on the Bloomberg products and platforms they use.
As part of our global team of over 500 professionals, you'll contribute to the success of market participants and build your expertise in a fast-paced environment.
Required Skills and Qualifications- Minimum of a Bachelor's degree and the ability to join a training class
- Up to 3 years of full-time work experience
- Business proficiency and fluency in English and Japanese to support respective clients
- Passion for delivering outstanding customer service through live, interactive media
- Demonstrated interest in financial markets or technology, with the aspiration to grow in financial/fintech services industry
Be part of a truly global business with a diverse workforce, and enjoy a work environment that empowers employees to thrive and contribute meaningfully.
Collaborate with internal teams across functions and regions to resolve complex issues and maintain effective communication.
OthersContribute to the growth and development of the organization, and build a career within a dynamic and fast-paced industry.
