Restaurant Service Ambassador

7 days ago


Singapore SURPASS STAFFING PTE. LTD. Full time
About the Role

We are seeking a highly skilled Restaurant Service Ambassador to join our team at SURPASS STAFFING PTE. LTD. As a key member of our service crew, you will be responsible for delivering exceptional customer experiences in our restaurant.

Key Responsibilities:

  • Welcome and seat guests with a warm and attentive approach, setting the tone for an unforgettable dining experience.
  • Take and serve orders promptly and accurately, ensuring seamless execution of menu items.
  • Offer comprehensive information about our menu offerings, including yakitori selections, drinks, and daily specials, empowering guests to make informed choices.
  • Prepare and serve beverages with skill and attention to presentation, elevating the overall dining experience.
  • Maintain a clean and organized bar area, replenishing supplies as needed to ensure seamless operations.
  • Assist with setting up and closing the bar area, guaranteeing it is ready for operation at all times.
  • Address customer inquiries, special requests, and feedback in a professional and friendly manner, showcasing your excellent communication skills.
  • Coordinate with our kitchen team to ensure orders are delivered promptly and accurately, fostering a cohesive work environment.
  • Handle payment transactions, manage bills, and ensure precise cash handling, maintaining the highest standards of financial management.
  • Maintain our restaurant's standards for service, quality, and cleanliness, embodying our commitment to excellence.
About You

To succeed in this role, you will possess:

  • Proven experience in a similar position, preferably within a high-end or Japanese restaurant.
  • Strong customer service abilities, demonstrating an approachable and outgoing demeanor.
  • Basic knowledge of Japanese cuisine, with a willingness to expand your knowledge and stay updated on the latest trends.
  • Bartending or beverage service experience is advantageous, but not necessary.
  • The ability to perform efficiently in a fast-paced setting while maintaining attention to detail, ensuring seamless execution of tasks.
  • Excellent communication and interpersonal skills, facilitating effective collaboration with your colleagues.
  • Capability to manage multiple tasks and prioritize effectively, meeting deadlines and achieving goals.
  • Flexibility to work evenings, weekends, and public holidays as needed, showing your adaptability and commitment to the role.

Salary: SGD 35,000 - SGD 45,000 per annum (dependent on experience)


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