Luxury Retail Associate
6 days ago
We are seeking a highly motivated and customer-focused individual to join our team as a Luxury Retail Associate.
About the Role:
As a Luxury Retail Associate, you will be responsible for providing exceptional customer service and promoting our range of luxury products and food and beverage items to walk-in customers.
You will be working in one of our luxurious boutiques located in prime shopping malls such as ION, Takashimaya, Marina Bay Sands, Swissotel, Raffles City, or Airport.
About You:
To succeed in this role, you should have a minimum of 2 to 3 years of experience in F&B/Retail Operations, preferably in the luxury goods industry.
You should also possess excellent communication and interpersonal skills, a welcoming personality, and a high initiative and positive attitude.
Key Responsibilities:
• Offer a friendly and efficient service to all guests
• Process guests' orders to ensure that all items are prepared and served promptly
• Assist in setup and clear down of the front and back of Salon & Boutique operations
• Ensure food safety regulations are followed as according to NEA's policy
• To ensure neatness and cleanliness of service ware
• Promote and sell our range of products and food and beverage items to walk-in customers
• Attend to customers' needs, complaints, and enquiries
• Provide guests with gift wrapping service in accordance to TWG Tea Company's standards
• Receive and check the inventory of goods and supplies
• Handle cash, POS system, and report of take-in-cash when on duty
Salary:
Our attractive remuneration package includes a competitive salary commensurate with relevant experience, ranging from SGD $45,000 to SGD $60,000 per annum, depending on qualifications and performance.
Benefits:
• Meal Allowance
• Monthly Incentives
• Birthday Incentives
• Long Service Incentives
• Staff Discount
• Festive Gifting
• Medical Benefits
Requirements:
• Minimum 2 to 3 years of experience in F&B/Retail Operations, preferably in luxury goods industry
• Pleasant and well-groomed
• Welcoming personality
• Good communication and interpersonal skills
• Hands-on and customer-focused role, hence we require someone with drive, efficiency, and assertiveness
• High initiative and positive attitude
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