Senior Desktop Support Specialist
2 days ago
Job Overview
We are currently seeking a skilled Desktop Support Engineer to join our team at Percept Solutions. As a key member of our IT department, you will be responsible for providing top-notch support and maintenance for our client platforms.
About the Role
The successful candidate will have a minimum of 1 year of relevant experience in desktop support and will be proficient in Microsoft Windows and Microsoft Office. Experience in providing support to senior management is also highly desirable.
Key Responsibilities
Responsibilities include:
- Installation and daily operations support for facility management of client platforms
- Troubleshooting client platform related problems
- Responding promptly to incidents, investigating and providing temporary and/or permanent resolutions
- Providing timely status updates to relevant parties
- Performing service request related to client platforms
- Monitoring agreed service levels, documenting and maintaining system configurations, and providing regular reporting
- Participating in client platform implementation/upgrade projects
Requirements
To be considered for this role, candidates should have:
- Minimum 1 year relevant experience in providing desktop support
- Proficient in Microsoft Windows and Microsoft Office
- Experience in providing desktop support to senior management
Salary Information
We offer a competitive salary range of SGD $50,000 - $70,000 per annum, depending on experience.
Becoming Part of Our Team
Percept Solutions is a growth-oriented company, and we are committed to fostering a dynamic and supportive work environment. We encourage applicants who share our passion for innovation and excellence to join our team.
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