
Sports Team Coordinator
1 week ago
A Sports Booking Associate position is available at our organization. This role will involve working in a dynamic and fast-paced environment, providing exceptional customer service to members.
Key Responsibilities:
- Assign staff to work at the Sports Booking Counter during shift hours.
- Handle member requests for bookings and related inquiries efficiently and effectively.
- Process member bookings using our Point of Sale system and other payment systems.
- Support the administration of sports activities and record booking information.
- Issue towels and locker keys to members and ensure they sign out and sign in accordingly.
- Ensure members return keys, equipment, and towels after use.
- Register and withdraw sports activities and training programs as needed.
- Perform administrative duties such as data entry, mail handling, and replenishing counter items.
- Carry out any additional duties assigned by the Head of Department or Immediate Superior.
Requirements:
- Preferably GCE N/O Levels (or equivalent) or ITE Nitec/Higher Nitec in Services Management/Hospitality Operations/Event Management/Sport Management/Business Administration.
- Proficiency in oral and written English; another language is a plus for liaising with bilingual associates.
- At least 1 year of experience in the hospitality industry handling frontline services.
- Candidates without experience are welcome.
- Good communication and interpersonal skills.
- A positive disposition and strong team player.
- Proficiency in Microsoft Office skills required.
- Rostered rotated shift duties on a 5.5-day work week.
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