Technical Payment Support Specialist
3 days ago
**Job Summary**
TANGSPAC CONSULTING PTE LTD is seeking a highly skilled Technical Payment Support Specialist to join our production support team. In this role, you will be responsible for providing proactive and timely support to our business users in the digital banking domain.
The ideal candidate will have at least 5 years of hands-on experience in application support in banking, preferably in corporate payment systems. Additionally, they should have experience working with technical platforms such as MS Windows, Java, SQL, and Unix scripting.
We offer a competitive salary package, which includes an estimated salary of $80,000 per annum based on industry standards. Our benefits package also includes opportunities for professional growth and development, a collaborative work environment, and a comprehensive compensation plan.
**Key Responsibilities**
- To provide proactive and timely support to business users in the digital banking domain
- To perform production support activities, including issue assignment, analysis, and resolution within specified SLAs
- To own issues and initiatives, and work with various teams to develop solutions for users
- To collaborate with business partners, third-party vendors, and technology teams to facilitate the support process
**Required Skills and Qualifications**
- At least 5 years of hands-on experience in application support in banking, preferably in corporate payment systems
- Experience working with technical platforms such as MS Windows, Java, SQL, and Unix scripting
- Knowledge of ITIL principles and processes
- Excellent interpersonal and communication skills
**Benefits**
- Competitive salary package with an estimated annual salary of $80,000
- Opportunities for professional growth and development
- Collaborative work environment
- Comprehensive compensation plan
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