Retail Operations Director

6 days ago


Singapore GMG SPORTS SEA PTE. LTD. Full time

About Us

GMG Sports Sea Pte. Ltd. is a leading sports and lifestyle retailer with a strong presence in the market.

Salary Range

$60,000 - $90,000 per annum, depending on experience.

Job Description

We are seeking an experienced Retail Operations Director to lead our retail operations team and drive sales growth in our sports and lifestyle stores.

Key Responsibilities

  1. To oversee the day-to-day operations of multiple retail stores, ensuring high standards of customer service, visual merchandising, and stock management.
  2. To develop and implement operational strategies to drive sales growth, improve customer satisfaction, and increase employee engagement.
  3. To manage and motivate a team of retail managers and staff, providing coaching, training, and development opportunities to enhance their skills and performance.
  4. To analyze sales data and customer feedback to identify trends and areas for improvement, making recommendations to senior management.
  5. To maintain accurate records of sales, inventory, and employee performance, using this data to inform business decisions.
  6. To collaborate with other departments, such as marketing and visual merchandising, to ensure consistency and effectiveness in all aspects of store operations.
  7. To stay up-to-date with industry trends, best practices, and regulatory requirements, applying this knowledge to drive business growth and improvement.
  8. To represent the company at external events, meetings, and conferences, promoting our brand and values.

Requirements

  • At least 5 years' experience in retail operations, preferably in a sports and lifestyle environment.
  • Strong leadership and communication skills, with the ability to motivate and inspire a team.
  • Results-orientated with a strong focus on driving sales growth, improving customer satisfaction, and increasing employee engagement.
  • Energetic and self-motivated individual with a passion for retail and a desire to learn and grow.
  • Degree or diploma in Business Management or equivalent.

Benefits

  • A competitive salary range of $60,000 - $90,000 per annum, depending on experience.
  • A comprehensive benefits package, including medical, dental, and optical coverage.
  • Ongoing training and development opportunities to enhance your skills and performance.
  • A dynamic and supportive work environment, with regular feedback and coaching from senior management.

Contact Information



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