Aircraft Maintenance Performance Manager

2 weeks ago


Singapore Jetstar Full time

At Jetstar, we thrive on innovation and are always looking to employ ambitious professionals who can help our business work smarter and more efficiently. As a key member of our team, you will be encouraged to think innovatively while developing and maintaining best practices in heavy maintenance technical performance.

This role reports directly to the Lead Technical Compliance Coordinator and is responsible for ensuring Jetstar's heavy maintenance technical performance meets business metrics such as TDR, OTP, NPS, and Cost per BH. Key responsibilities include:

  • Collaborating with internal and external stakeholders to identify and actively manage fleet safety threats.
  • Overseeing the heavy maintenance check phase process to ensure agreed turnaround times are met.
  • Monitoring the quality of MRO work performance and associated documentation.
  • Managing standards for MROs to ensure continued airworthiness at competitive costs.
  • Supporting ongoing business development and continual improvement through proactive fleet technical management within heavy maintenance environments.
  • Providing expert technical assistance to MROs as required.
  • Conducting research and analysis into reliability issues to improve fleet performance.
  • Monitoring aircraft and systems technical status using AHM and TRAX within 100 sectors of Heavy Maintenance exit.

To succeed in this role, you will need to possess:

  • Aircraft Maintenance Engineer Trade/LAME qualification (Group 20) highly regarded.
  • Business degree/diploma or equivalent highly regarded.
  • Sound aircraft industry experience, including supervisory capacity.
  • Experience in line maintenance environments.
  • Detailed understanding of airworthiness regulatory requirements for engineering maintenance organisations.
  • Strong supplier relationship management and contract delivery skills.
  • Excellent communication and negotiation skills.
  • Able to communicate business status through reporting methodologies such as business scorecards.
  • High flexibility and adaptability.
  • Superior relationship building and influencing capabilities.

Jetstar offers an estimated salary of AU$120,000 - AU$150,000 annually, depending on qualifications and experience, plus additional benefits and perks. Join us in shaping the future of aviation and stay ahead of the curve in a dynamic and innovative environment


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