Customer Service Career Opportunities
7 days ago
Unlock your potential with a rewarding career that lets you achieve more. At TDCX, we empower you to unleash your full potential at work through our comprehensive and dynamic approach to customer experience.
As a Customer Service Specialist, you will be working with the world's most loved brands, interacting with diverse people, and being part of a positive culture that encourages growth and development.
- Our company offers attractive remuneration, great perks, and performance incentives to motivate and recognize your efforts.
- We provide comprehensive medical, insurance, or social security coverage to ensure your well-being and safety.
- Enjoy world-class workspaces designed to promote productivity and comfort.
- Engage in various activities and recognition programs to boost your morale and confidence.
- Benefit from strong learning and development plans tailored to your career growth.
- Work in an environment that fosters a positive culture for personal and professional growth.
- Have flexible working arrangements to suit your needs and preferences.
- Be coached and mentored by experts in your field to enhance your skills and expertise.
- Join a global company with a reputation for excellence and innovation.
- A degree in any field is required; however, candidates with a related degree are preferred.
- Two years of working experience in the related field is desirable, but fresh graduates are also encouraged to apply.
- Strong time management skills and a motivated attitude to exceed expectations are essential.
- Ability to multitask and use information provided by customers to tailor responses and actions to meet specific needs.
- Excellent verbal and written communication skills in English are necessary, as well as good phone etiquette (pace, tone, voice quality, grammar, and articulation).
- Comfortable working with computers and the ability to learn and adapt to new systems.
- Strong listening and empathizing skills to effectively communicate with customers.
TDCX is a global business process outsourcing leader offering advanced customer experience solutions, sales, and digital marketing services. We cater to various industries and offer a smart, scalable approach driven by innovation and operational precision.
With over 20,000 employees across 39 locations worldwide, we deliver robust coverage across Asia, Europe, and the U.S. Visit our website for more information about us.
Job Segment: Customer Service, Quality Manager, Advertising, Operations, Customer Experience, Quality, Marketing
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