Order Management Team Lead
5 days ago
We are seeking a highly skilled and experienced Logistics Customer Service Manager to join our team at The Supreme HR Advisory Pte Ltd. This role will be responsible for overseeing the order management process and ensuring exemplary customer service delivery.
The ideal candidate will have 5+ years of experience in customer service or order management, with at least 2 years in a supervisory or managerial role. Strong understanding of order management systems (SAP R3 (ECC) or S4 Hana) and processes is required.
Key responsibilities include:
- Hands-on support and ownership of full order-to-cash function for customers across various countries.
- Lead and manage the order management team, providing guidance and support to ensure efficient workflow and high-quality customer service.
- Develop and implement order management policies and procedures to improve efficiency and accuracy.
- Serve as the primary point of contact for escalated customer inquiries and issues related to order processing/fulfilment.
- Collaborate with sales people, inventory team, production plants, external logistics partners, system support to ensure timely fulfilment of customer orders.
The salary for this role is estimated to be between $4500 - $6500 per annum, depending on experience.
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Order Management and Logistics Team Lead
7 days ago
Singapore THE SUPREME HR ADVISORY PTE. LTD. Full timeCustomer Service Team Lead Order Management and LogisticsThe Supreme HR Advisory Pte. Ltd. is seeking a skilled Customer Service Team Lead to oversee the order management process and ensure exceptional customer service delivery.This role involves managing a team of order management representatives, coordinating with various departments to streamline order...
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Order Management Team Lead
5 days ago
Singapore THE SUPREME HR ADVISORY PTE. LTD. Full timeThe Supreme Hr Advisory Pte Ltd is seeking a skilled Order Management Team Lead to oversee the order management process and ensure exemplary customer service delivery.About This RoleAs an Order Management Team Lead, you will be responsible for managing a team of order management representatives, coordinating with various departments to streamline order...
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Order Management Professional
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Order Management and Logistics Expert
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Singapore THE SUPREME HR ADVISORY PTE. LTD. Full timeRole OverviewThe Order Management and Logistics Expert - Team Lead/Manager is responsible for overseeing the order management process, ensuring excellent customer service delivery. This role manages a team, coordinates with various departments, and enhances customer satisfaction.ResponsibilitiesProvide hands-on support for the full order-to-cash function...
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Customer Service Team Lead
7 days ago
Singapore THE SUPREME HR ADVISORY PTE. LTD. Full timeJob OverviewAs a Customer Service Team Lead with The Supreme HR Advisory Pte. Ltd., you will play a key role in overseeing the order management process, ensuring exceptional customer service delivery. This role involves managing a team, coordinating with various departments, and enhancing customer satisfaction.ResponsibilitiesProvide hands-on support for the...
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Order Management Team Lead
1 day ago
Singapore THE SUPREME HR ADVISORY PTE. LTD. Full timeOverviewThe Supreme HR Advisory Pte Ltd is seeking an experienced Order Management Team Lead to oversee the order management process, ensuring exceptional customer service delivery.About the RoleThis key position manages a team, coordinates with various departments, and enhances customer satisfaction through efficient workflow and high-quality service.Key...
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Singapore THE SUPREME HR ADVISORY PTE. LTD. Full timeRole OverviewWe are seeking a highly skilled Customer Service Team Lead to oversee the order management process, ensuring excellent customer service delivery. This role will manage a team, coordinate with various departments, and enhance customer satisfaction.Key ResponsibilitiesProvide hands-on support for the full order-to-cash function across multiple...
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Singapore THE SUPREME HR ADVISORY PTE. LTD. Full timeJob Summary:We are seeking an experienced Order Management Team Lead to drive the growth of our e-commerce business. This is a critical role that requires strong leadership and technical skills to manage orders from placement to delivery.Key Responsibilities:Manage a team of order management professionals to ensure efficient processing of customer...
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Customer Service Team Lead
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Customer Service Team Lead
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Senior Order Management and Logistics Lead
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Order Management Team Lead
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Singapore THE SUPREME HR ADVISORY PTE. LTD. Full timeRole SummaryThe Order Management Team Lead plays a pivotal role in overseeing the order management process, ensuring seamless customer service delivery. This leadership position manages a team, coordinates with various departments, and enhances overall customer satisfaction.ResponsibilitiesProvide expert support for the full order-to-cash function across...
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