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Billing and Revenue Specialist
2 weeks ago
This Operational role supports the billing team in day-to-day operations, working closely with colleagues to ensure delivery of quality outcomes.
Key Responsibilities:- Invoicing and Billing
- Generate and send accurate invoices to customers or clients, adhering to company policies and client agreements.
- Review client accounts and billing histories to ensure accuracy and completeness.
- Correct billing errors and discrepancies promptly.
- Data Entry and Record Keeping
- Input billing data into the company's accounting system, maintaining detailed records of transactions, invoices, and payment histories.
- Ensure client and payment information is up-to-date in the system.
- Payment Processing
- Track and monitor client payments, ensuring timely collection and follow-up on overdue payments.
- Apply payments to the correct accounts and resolve any payment issues.
- Customer Service
- Address and resolve client billing inquiries and disputes, providing support regarding billing and payment concerns.
- Assist clients with setting up payment plans or resolving issues related to their invoices.
- Reporting
- Prepare regular reports on billing and payment statuses for management.
- Assist in reconciling accounts receivable balances.
- Compliance and Auditing
- Ensure billing practices comply with financial regulations, company policies, and industry standards.
- Assist in audits by providing necessary documentation and supporting information.
