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Customer Experience Coordinator

2 weeks ago

Singapore beBeeCustomer Full time $3,000 - $4,500
Job Title: Customer Experience Coordinator

As a key member of our front-of-house team, you will be the primary point of contact for our guests. You will be responsible for delivering exceptional customer service and ensuring that our guests have a memorable experience with us.

Key Responsibilities:
  • Demonstrate a passion for delivering outstanding customer service
  • Handle guest check-in and check-out processes efficiently and professionally
  • Respond to guest inquiries clearly and in adherence to brand standards
  • Manage guest complaints appropriately or direct to supervisors
  • Perform duties independently in line with business needs


Requirements:
  • A minimum high school/secondary education; fresh graduates interested in hospitality are welcome.
  • Excellent communication skills and basic computer literacy.
  • A positive attitude and eagerness to learn.
  • Proficiency in written and spoken English and good communication skills.


What We Offer:
  • Tailored support for your career growth and the opportunity to be part of a global hospitality company
  • The chance to work in a fast-paced environment and develop new skills
  • A competitive compensation package and benefits


About Us:

We focus on simple, smart travel—offering a straightforward, modern guest experience with included amenities like Express Start Breakfast, easy check-in, and comfortable rooms. We're always ready to serve our guests. Are you?