Technical Support Specialist
5 days ago
Teradyne (Asia) Pte. Ltd., a leader in industrial automation, seeks an experienced Technical Support Specialist to join our team in Singapore.
We are offering a competitive salary of SGD 80,000 - 120,000 per annum, depending on experience and qualifications.
About the Role
This is a unique opportunity to work with cutting-edge robotics technology and contribute to the success of our global customer base.
As a Technical Support Specialist, you will be responsible for:
- Resolving complex technical issues with customers and internal stakeholders;
- Collaborating with cross-functional teams, including R&D, Sales, and Marketing;
- Providing training and support to regional support engineers and call center teams;
- Maintenance and repair of robot setups in our Singapore office.
Requirements
To be successful in this role, you will need:
- A Bachelor's degree in Engineering (Electronics, Robotics, Mechatronics);
- 1-3 years of experience in R&D or technical support roles;
- Excellent communication and problem-solving skills;
- Proficiency in Microsoft Office and general IT skills;
- Customer service training and focus on delivering exceptional customer experiences.
Benefits
We offer a comprehensive benefits package, including:
- Outpatient medical insurance;
- Flexible benefits program;
- Paid vacation and holidays;
- Tuition assistance programs;
- Professional development opportunities.
About Us
Teradyne (Asia) Pte. Ltd. is a subsidiary of Teradyne, Inc., a leading provider of industrial automation solutions. We are committed to innovation, customer satisfaction, and employee growth.
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