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Destination Management Expert

1 week ago

Singapore Appointment Group (TAG) Full time
Job Summary

We are seeking an experienced Destination Management Expert to join our team in Singapore. As a key member of the Appointment Group (TAG), you will be responsible for delivering exceptional travel experiences for our clients through your expertise and passion for delivery.

About Our Values
TAG is a leading provider of entertainment travel solutions, dedicated to exceeding client expectations through our expertise and passion for delivery. With a focus on teamwork, ambition, and genuine attitude, we strive to make the impossible possible for our clients.

Your Key Responsibilities
* Independently manage client travel requirements, including VIP client travel requirements
* Analyse all inquiries and requests received from clients and provide expert advice on the best options to offer
* Formulate complex, logistical itinerary plans to deliver practical travel solutions
* Ensure all air, rail, hotel and/or other ancillary reservations meet company and client expectations
* Report, investigate and resolve errors or/and client complaints adhering to the highest standards of customer service

Requirements
* BS or BA degree OR equivalent combination of education and directly related experience
* 3+ years of relevant travel consulting experience within a travel agency, managing high demand clientele
* Strong knowledge and understanding of airfares, contracted fares, ticketing and reissues
* GDS experience (Travelport preferred)

Benefits
* Competitive salary
* Health Insurance Benefit Scheme
* Wellness/EAP programme
* Employee discounts