Digital Transformation Consultant

2 days ago


Singapore ABEAM CONSULTING (SINGAPORE) PTE. LTD. Full time
About Us

Abeam Consulting is a global professional services company that specializes in delivering business transformation and technology solutions to clients across various industries. With a strong presence in multiple countries and over 7500 employees worldwide, we aim to be the go-to partner for our clients' transformation journeys.

The Enterprise Transformation (EX) team is the current SAP Partner of the Year for Singapore and also SAP's Regional Strategic Partner. This esteemed team continuously looks to build its capabilities and competencies in line with SAP's regional strategy, while working closely with clients to deliver transformative solutions.

Job Description:

We are seeking an experienced Digital Transformation Consultant - SAP ERP Expert to oversee the delivery of SAP services to clients. As a key member of our EX team, you will be responsible for ensuring high levels of customer satisfaction and managing the performance of our service delivery team.

This role involves coordinating with various stakeholders, managing budgets, and ensuring that service delivery processes are efficient and effective. You will act as the primary point of contact for clients, addressing any issues or concerns and ensuring a high level of customer satisfaction.

Responsibilities:
  • Oversee the delivery of SAP services, ensuring they meet client requirements and are delivered on time and within budget.
  • Act as the primary point of contact for clients, addressing any issues or concerns and ensuring a high level of customer satisfaction.
  • Lead and manage a team of service delivery coordinators, process analysts, technical leaders, and engineers.
  • Track and report on service delivery performance, using key performance indicators (KPIs) to identify areas for improvement.
  • Identify and resolve any issues that may impact service delivery, working closely with technical teams to implement solutions.
  • Manage the budget for service delivery, ensuring that all services are delivered cost-effectively.
  • Implement best practices and continuous improvement initiatives to enhance service delivery processes.
Requirements:
  • Must have more than 10 years of relevant experience in SAP modules, with 4 years as a Service Delivery Manager.
  • Strong background in SAP modules, such as FICO, HR, SD, MM, WM, PP, EWM, etc.
  • Experience in S/4HANA or cloud implementation is highly desirable.
  • Motivated to learn new technology and adapt to changing business needs.
  • Ability to work in tight deadlines and short notice, with a willingness to learn and deliver additional modules.
Why Join Us

Abeam Consulting offers a dynamic and supportive work environment that empowers employees to grow and develop their skills. With a diverse range of clients and projects, we provide opportunities for career advancement and professional growth. Our commitment to collaboration and employee development makes us an attractive employer for those looking to build a long-term career in consulting.



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