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Clinic Support Professional
3 weeks ago
Job Title: Clinic Support Professional
We are seeking a highly organized and customer-focused individual to join our team as a Clinic Support Professional. As a key member of our clinic staff, you will play a vital role in ensuring the smooth operation of our general practice clinic.
Roles & Responsibilities:
- Greet and check in patients, providing a warm and welcoming experience.
- Schedule appointments and manage workflows to optimize clinic efficiency.
- Handle patient claims, including TPA, CHAS, and third-party insurance.
- Manage billing processes and maintain accurate records.
- Prepare examination rooms and ensure they are well-stocked and sanitized.
- Assist doctors with clinical tasks as needed.
- Maintain up-to-date patient records and documentation.
- Handle telephone inquiries and respond to patient queries professionally.
- Perform administrative duties to support clinic operations.
Requirements:
- Strong communication and interpersonal skills with a customer-focused approach.
- Excellent organizational abilities and attention to detail.
- Experience in healthcare or customer service, preferably in a clinic or hospital setting.
- Proficiency in medical software and computer systems.
- A genuine interest in the healthcare industry and a desire to contribute to patient wellbeing.
- Flexibility to work shifts, including evenings and weekends, as required.
About This Role:
This is an excellent opportunity for individuals passionate about healthcare and customer service to make a positive impact on patient wellbeing. If you are a motivated and organized individual with strong communication skills, we encourage you to apply for this role.
