Supply Chain IT Business Transformation Specialist
1 month ago
As the market leader in the hearing aid industry, WS Audiology is driven by a passion to improve the quality of people's lives. We are committed to increasing our penetration in an underserved hearing care market and accelerating our business transformation to reach more people effectively.
The Supply Chain IT Business Transformation Specialist will play a key role in driving this transformation by providing hands-on problem-solving for users across Asia Pacific. You'll receive top-notch training and coaching, tackle exciting projects, and build your expertise in business processes and ERP systems.
Key Responsibilities
- Address concerns and resolve issues for users in the APAC region, ensuring timely resolution and minimizing downtime.
- Monitor the progress of solution deliverables and deployment timelines, maintaining close communication with stakeholders throughout the process.
- Perform configurations and conduct basic testing to ensure seamless system integration.
Requirements
To succeed in this role, you'll need:
- A Bachelor's degree in an ERP-related field or equivalent experience.
- Prior experience in providing Level 1 support for ERP systems, with a proven track record of resolving complex issues efficiently.
- Excellent problem-solving skills, with the ability to think logically and creatively.
- A basic grasp of Supply Chain processes, with a willingness to learn and adapt to new systems.
- Excellent communication skills, with the ability to engage with people at all levels and provide clear, concise solutions.
What We Offer
As a Supply Chain IT Business Transformation Specialist, you can expect a competitive salary of around $70,000 - $90,000 per annum, depending on location and experience. Additionally, you'll enjoy a range of benefits, including opportunities for professional growth and development, a dynamic and supportive work environment, and the chance to make a real difference in the lives of people around the world.
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