Technical Support Specialist for Equipment Installation and Maintenance
5 days ago
We are seeking a skilled Technical Support Specialist to join our team at HIBEX SINGAPORE PTE LTD. As a key member of our service team, you will provide on-site support for new and existing customers, ensuring their equipment is running smoothly and efficiently.
Job Summary:
The Technical Support Specialist will be responsible for conducting technical analysis of product implementations, modifications, and enhancements to products in accordance with customer specifications. This includes troubleshooting technical issues, recommending solutions to customers, and providing regular communication to ensure high levels of customer satisfaction.
Key Responsibilities:
- Provide on-site services for new and existing customers, including equipment installation, maintenance, repair, and relocation
- Conduct technical analysis of product implementations, modifications, and enhancements to products in accordance with specific customer specifications
- Troubleshoots technical issues and recommends solution to customer
- Update customer on the nature of service provided and recommends equipment repairs or system upgrades
- Regular communication with customer to ensure high level of customer satisfaction
Requirements & Skills:
- ITE / Diploma in Electrical or Mechanical Engineering
- At least 2 years on site experience preferred
- Experience in Automation and/or Robotics preferred
- Knowledge and experience in using Solid Works and PLC programming will be an added advantage
- Good problem solving and communication skill
Salary Estimate:
We offer a competitive salary of SGD $60,000 - $80,000 per annum, depending on experience and qualifications.
About Us:
HIBEX SINGAPORE PTE LTD is a leading provider of technical services and solutions in Singapore. Our team is dedicated to delivering exceptional service and support to our customers.
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