Korean Language IT Support Specialist

3 weeks ago


Singapore PERSOL Singapore Full time

Job Title: Korean Speaking IT Support Executive

Job Description:

We are seeking a highly skilled Korean Speaking IT Support Executive to join our team at PERSOLKELLY Singapore Pte Ltd. This role will be responsible for providing level 1 and 2 troubleshooting and support to corporate and store users, as well as installing, administering and configuring systems.

Responsibilities:

  • To provide level 1 and 2 troubleshooting and support to corporate and store users.
  • To install, administer and configure systems (desktop, laptop, mobile devices and etc.).
  • To liaise, manage and work with external vendors for maintenances and services.
  • To assist on training and on-boarding / off-boarding of staff.
  • To ensure the firmware (e.g. laptop, desktop and etc.) is up to date.
  • To maintain and manage IT assets.
  • To develop, establish and maintain SOP and documentation for any IT related tasks.
  • To compile and prepare related departmental reports for HQ IT team in Korean language.
  • To be the point of contact between Singapore IT team and HQ IT team to ensure projects and assignments are communicated and executed effectively.
  • Other ad-hoc duties as assigned.

Job Requirements:

  • Korean language proficiency to liaise with HQ in South Korea.
  • Diploma or bachelors' degree in Information Technology or related discipline.
  • Minimum 2 years of relevant experience.
  • Possess good knowledge of D365 – Finance and Operation.
  • Possess basic networking knowledge of TCP/IP, VPN and switches.

About Us:

PERSOLKELLY Singapore Pte Ltd is a leading recruitment agency in Singapore. We are committed to providing our clients with the best talent in the industry.



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