Korean Language IT Support Specialist
3 weeks ago
Job Title: Korean Speaking IT Support Executive
Job Description:
We are seeking a highly skilled Korean Speaking IT Support Executive to join our team at PERSOLKELLY Singapore Pte Ltd. This role will be responsible for providing level 1 and 2 troubleshooting and support to corporate and store users, as well as installing, administering and configuring systems.
Responsibilities:
- To provide level 1 and 2 troubleshooting and support to corporate and store users.
- To install, administer and configure systems (desktop, laptop, mobile devices and etc.).
- To liaise, manage and work with external vendors for maintenances and services.
- To assist on training and on-boarding / off-boarding of staff.
- To ensure the firmware (e.g. laptop, desktop and etc.) is up to date.
- To maintain and manage IT assets.
- To develop, establish and maintain SOP and documentation for any IT related tasks.
- To compile and prepare related departmental reports for HQ IT team in Korean language.
- To be the point of contact between Singapore IT team and HQ IT team to ensure projects and assignments are communicated and executed effectively.
- Other ad-hoc duties as assigned.
Job Requirements:
- Korean language proficiency to liaise with HQ in South Korea.
- Diploma or bachelors' degree in Information Technology or related discipline.
- Minimum 2 years of relevant experience.
- Possess good knowledge of D365 – Finance and Operation.
- Possess basic networking knowledge of TCP/IP, VPN and switches.
About Us:
PERSOLKELLY Singapore Pte Ltd is a leading recruitment agency in Singapore. We are committed to providing our clients with the best talent in the industry.
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