Store Manager
2 months ago
About the Role
The Store Manager is a key leadership position responsible for driving sales growth, improving customer satisfaction, and ensuring operational excellence in our stores. As a Store Manager at COURTS SINGAPORE, you will be responsible for leading a team of sales associates and department managers to achieve business objectives and provide an exceptional shopping experience for our customers.
Key Responsibilities
- Sales and Profitability
- Develop and implement strategies to achieve sales targets and improve profitability
- Monitor and analyze sales data to identify trends and areas for improvement
- Team Leadership
- Lead and motivate a team of sales associates and department managers to achieve business objectives
- Provide coaching and development opportunities to enhance team members' skills and knowledge
- Customer Experience
- Ensure that customers receive exceptional service and support
- Monitor and improve customer satisfaction through regular feedback and surveys
- Operational Excellence
- Ensure that store operations are running smoothly and efficiently
- Monitor and improve inventory management, stock levels, and visual merchandising
- Human Resources
- Recruit, train, and develop sales associates and department managers
- Manage employee performance, conduct performance reviews, and provide feedback
- Security and Compliance
- Ensure that store security and compliance procedures are followed
- Monitor and report any security incidents or breaches
Requirements
- Education and Experience
- Degree in Business Administration, Marketing, or related field
- At least 5 years of retail management experience with profit and loss responsibility
- Skills and Qualifications
- Strong leadership and management skills
- Excellent communication and interpersonal skills
- Ability to analyze sales data and make informed business decisions
- Knowledge of retail operations, including inventory management and visual merchandising
What We Offer
COURTS SINGAPORE offers a competitive salary and benefits package, as well as opportunities for career growth and development. If you are a motivated and results-driven individual with a passion for retail, we encourage you to apply for this exciting opportunity.
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