Senior Product Designer

3 weeks ago

Singapur, Singapore Grab Full time
About the Role

We are seeking a highly skilled Senior Product Designer to join our Deliveries design team at Grab. As a Senior Product Designer, you will play a key role in shaping the future of online ordering and discovery for our Grab Food ecosystem.

Key Responsibilities
  • Define consumer experience for discovery and ordering online food and mart, leveraging Grab's ecosystem in payments, fulfillment, and communications.
  • Outline merchant- and driver-partner experience: order creation, allocation, collection, payment verification, order delivery.
  • Deep dive and understand global on-demand apps used by consumers, drivers, and businesses.
  • Conduct guerilla, concept, and usability testing for consumer and driver-partner on-demand solutions.
  • Collaborate with stakeholders on information architecture, user journey mapping, wireframe flows for a seamless consumer journey.
  • Enhance consumer, merchant-, and driver-partner experiences across platforms.
  • Deliver design artifacts exemplifying excellence, from ideation to prototyping/validation, inspiring designers.
  • Create high-fidelity prototypes, closely collaborate with engineers, develop, and ship top-quality product solutions.
Requirements
  • Minimum 4 years as a product designer.
  • Portfolio showcasing on-demand service industry experience; online ordering and discovery, and online to offline service design experience preferred.
  • Strong understanding of web/mobile UX design and design systems.
  • Working knowledge of mobile/web front-end development to understand constraints and opportunities.
  • Ability to create prototypes and experience conducting guerilla testing, concept testing, and low-fidelity user tests to validate hypothesis and fact-check assumptions.
  • Keen eye for visual design, hands-on user interface design experience.
  • Proficiency with design tools, e.g., Figma/Figjam, ProtoPie, AfterEffects or similar animation tools.
  • Ability to present design concepts to stakeholders.
  • Experience in service design, user research, and translating findings into product features/improvements considered a plus.
About Grab

Grab is a leading technology company in Southeast Asia, providing a wide range of services including transportation, food delivery, and payments. We are committed to building diverse teams and creating an inclusive workplace that enables all Grabbers to perform at their best, regardless of nationality, ethnicity, religion, age, gender identity, or sexual orientation and other attributes that make each Grabber unique.

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