Operations Excellence Manager

1 week ago


Singapore Wise Full time
Job Overview

This role presents a unique opportunity to drive operational success and growth within our partner ecosystem. As an Operations Excellence Manager, you will be responsible for owning and nurturing relationships with partners, identifying areas for improvement, and implementing strategic initiatives to enhance operational efficiency.

About the Role

We are seeking a seasoned professional with at least 3-5 years of experience in the banking or fintech industry. Your proven track record of completing projects with measurable results, scaling internal costs, and improving processes will be essential in driving this initiative forward. Additionally, your ability to collect and analyze data, think creatively, and negotiate changes with internal teams and external stakeholders will be highly valued.

Main Responsibilities

  • Own operational success plans with partners to maximize value and minimize friction points.
  • Analyze operational performance, identify areas for improvement, and develop strategies to enhance efficiency.
  • Negotiate changes with partners, product engineers, and other stakeholders to implement operational improvements.
  • Drive cross-team projects to scale internal operations and improve process efficiency.

Requirements

To succeed in this role, you will need to demonstrate the following skills and qualifications:

  • At least 3-5 years of experience in the banking or fintech industry.
  • A proven track record of completing projects with measurable results.
  • Strong analytical and problem-solving skills.
  • Ability to collect and analyze data to inform decision-making.
  • Excellent communication and negotiation skills.

What We Offer

In return for your expertise and dedication, we offer a competitive salary range of SGD 8,000 - 10,500 monthly + RSU, as well as opportunities for professional growth and development. Join us in shaping the future of international money transfers and making a meaningful impact on people's lives.
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