Restaurant Team Leader
6 days ago
Company Overview:
We are PEOPLE ADVANTAGE PTE. LTD., a reputable chain in Singapore, seeking a passionate Restaurant Supervisor (Team Lead) to inspire, motivate, and drive excellence in our restaurant.
Estimated Salary: SGD 3,500 - 4,000 per month
Job Description:
As a Restaurant Team Leader, you will be responsible for providing exceptional customer service & hospitality to customers, handling complaints and ad-hoc situations that may arise in the restaurants.
You will assist the managers in the daily operations of the outlet, assist customers with their order and recommend dishes, and oversee and assist in managing crew teams.
Main Responsibilities:
- Customer Service & Hospitality: Provide exceptional customer service & hospitality to customers, ensuring their dining experience is memorable and enjoyable.
- Complaint Handling: Handle customers' complaints and ad-hoc situations that may arise in the restaurants, resolving issues promptly and professionally.
- Daily Operations: Assist the managers in the daily operations of the outlet, ensuring seamless execution of tasks and duties.
- Crew Management: Oversee and assist in managing crew teams, ensuring they are equipped to provide excellent service and meet the high standards of our restaurant.
Requirements:
- Experience: Preferably with minimum 2 years relevant experience in a similar role.
- Skill Set: Diligent and customer-oriented skills, ability to communicate effectively in English and Chinese, and able to converse in Cantonese as an added advantage.
Working Conditions:
- Work Hours: 5.5 days work (required to work on weekend), 8 hours per day.
- Location: Orchard.
About Us:
We are committed to providing exceptional service and creating unforgettable dining experiences for our customers. If you have a passion for hospitality and thrive in a fast-paced environment, we want you to join our team.
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