Freight Forwarding Business Growth Specialist

5 hours ago


Singapore TRUST RECRUIT PTE. LTD. Full time

We are seeking a skilled Freight Forwarding Business Growth Specialist to join our team at Trust Recruit Pte Ltd. As a key member of our sales team, you will be responsible for driving business growth and developing strong relationships with customers in the freight forwarding industry.

Job Description

The successful candidate will have a minimum of 5 years of experience in a customer-facing role within the freight forwarding, shipping line, air cargo, logistics, or supply chain industries. You will have a proven track record of success in business development, sales, commercial operations, or customer service.

Key Responsibilities:

  • Hunt, win, and acquire new business and customers
  • Lead the engagement and grow assigned customers in country
  • Maintain positive and close relationships with all assigned customers
  • Lead and prepare customer quotations and proposals
  • Meet targets and/or increase the organization's revenue, volumes, and gross profit
  • Execute business development strategies and tactics
  • Assist management and leadership in the formulation of sales planning, tactics, and strategies when required
  • Interact with local and regional product teams (including Air, Ocean, and others) on securing the best rates in the market for customer proposal purposes
  • Manage and analyze the performance of owned customers, identify the need for action, and execute these actions
  • Support and/or enable the growth of assigned accounts regionally or globally if required
  • Work collaboratively with leadership & related stakeholders to implement new & existing sales initiatives
  • Work on tenders/RFQs/Bids if required
  • Positive internal stakeholder relationship management - Tech, Product, CS, Operations & others
  • Contribute ideas on process improvements & implementation of related improvements
  • Internal stakeholder management
  • Execute and manage all other jobs as assigned by immediate and dotted line superiors

Required Skills and Qualifications:

  • Degree level or equivalent
  • Certification in Logistics and/or Supply Chain would be an added advantage
  • Minimum 5 years in a customer-facing role in freight forwarding, shipping line, air cargo, logistics, supply chain or similar industries, in the roles of business development, sales, commercial, operations or customer service
  • Knowledge of customer retention and experience in dealing with customers
  • Strong customer focus and service ethics

Benefits:

As a Freight Forwarding Business Growth Specialist at Trust Recruit Pte Ltd, you can expect a competitive salary range of SGD $80,000 - SGD $120,000 per annum, depending on experience. Additionally, you will receive a comprehensive benefits package, including medical insurance, paid annual leave, and opportunities for professional growth and development.



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