Healthcare Professional: Experienced Clinic Assistant Wanted

1 day ago


Singapore OUR WEST COAST FAMILY CLINIC PTE. LTD. Full time

Company Overview

We are a dynamic healthcare group with a strong focus on patient care and career progression. Our team is passionate about providing exceptional services to our patients, and we are looking for experienced professionals like you to join us.

Job Summary

We are seeking a skilled Senior Clinic Assistant to support our daily operations in a fast-paced healthcare environment. As a key member of our team, you will be responsible for delivering high-quality patient care, performing administrative tasks, and maintaining excellent customer service standards.

Key Responsibilities:

  • Counter Duties:
    • Registration of patients, temperature taking, weight taking.
  • Dispensing of Medication:
    • Familiar with E-payment modes (QR pay, Nets)
  • Administrative Tasks:
    • Submission of claims (e.g., Medisave, CHAS, MBS, and Managed Care claims) for different insurance schemes.
  • Clinical Support:
    • Perform COVID-19 Swabs
  • Patient Engagement:
    • Assist in booking appointments for patients with chronic diseases and remind them of upcoming appointments
  • Communication:
    • Handling of incoming calls and enquiries

Requirements:

To be successful in this role, you will need to possess the following skills and qualifications:

  • A minimum of 2 years of experience working in a GP clinic setting
  • Diligent and willing to learn
  • Good command of spoken and written English
  • Good IT proficiency required (computer system, managed care portals)
  • Familiarity with MBS, MHCP claim portal, and TPA claims
  • Minimum GCE O level and above with relevant experience in healthcare/GP clinic setting
  • Customer service orientation with a pleasant disposition
  • Ability to work shifts, including nights and weekends

Benefits:

  • Full-time employment benefits, including CPF and 13th-month salary

What We Offer:

We offer a competitive salary range of SGD $45,000 - $60,000 per annum, depending on experience, as well as opportunities for career growth and development in a dynamic healthcare environment.

About Us:

Our West Coast Family Clinic Pte. Ltd. is a reputable healthcare provider dedicated to delivering high-quality patient care and exceptional service standards. We are committed to creating a positive and supportive work environment that fosters growth and collaboration among our team members.



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