Implementation Project Coordinator

6 days ago

Singapore beBeeCustomer Full time $60,000 - $80,000
Implementation Project Coordinator

Are you passionate about delivering exceptional customer experiences and driving project success? As an Implementation Project Coordinator, you will play a pivotal role in guiding customers through the implementation of integrated risk and compliance management software and solutions.

You will leverage your organizational skills and attention to detail to manage multiple projects concurrently, ensuring timely and successful completion. Your primary responsibilities will include:

  • Delivering personalized support to customers throughout the implementation process
  • Coordinating internal and external resources to ensure seamless project execution
  • Establishing clear project timelines and expectations with customers
  • Maintaining accurate records and tracking project progress
  • Configuring customer software solutions using proprietary tools

As an ideal candidate for this role, you possess excellent communication and interpersonal skills, with the ability to work independently and collaboratively as part of a close-knit team. If you are driven by delivering results and building strong customer relationships, this opportunity may be perfect for you.

Key requirements for this position include:

  • 3+ years of experience in customer service, project management, or implementation
  • Attention to detail, follow-through, reliability, and accountability
  • Ability to work independently and within a team
  • Quick learning and assimilation of new information
  • Flexibility, adaptability, and ability to manage multiple projects concurrently
  • Strong customer relationship building skills
  • Working knowledge of Microsoft Office

This is a unique opportunity to grow your career with a dynamic organization that fosters a culture of growth and success. Our company believes in providing clear career paths and financial goals for every team member.

Join us in creating a better, safer, and more ethical place where everyone can have a voice

Responsibilities:

  • Provide exceptional customer service to all clients
  • Set expectations, establish project timelines, and motivate clients to deliver within scope and on-time
  • Coordinate internal and external resources for flawless project execution
  • Manage multiple implementation projects, prioritize responsibilities, execute deliverables, and track projects to successful completion
  • Configure customer software using proprietary tools
  • Provide project status updates and reliable completion forecasts

Requirements:

  • 3+ years of experience in customer service, project management, or implementation
  • Attention to detail, follow-through, reliability, and accountability
  • Ability to work independently and within a team
  • Quick learning and assimilation of new information
  • Flexibility, adaptability, and ability to manage multiple projects concurrently
  • Strong customer relationship building skills
  • Working knowledge of Microsoft Office

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