Operations Coordinator

7 days ago


Singapore TSL EXPRESS PTE. LTD. Full time

About Us:

TSL Express Pte Ltd is a dynamic and fast-growing logistics company dedicated to delivering exceptional service to our clients. Our team strives for operational excellence, ensuring seamless order processing and timely delivery.

**Job Description:**

We are seeking a highly motivated Operations Team Member to join our team. The successful candidate will be responsible for assisting the supervisor in managing daily operations, handling client complaints, and coordinating with delivery riders. This role requires strong interpersonal and communication skills, proficiency in Microsoft Excel, and the ability to multitask and work independently.

Key Responsibilities:

  • Support Supervisor: Provide assistance to the supervisor in managing daily operations and ensuring tasks are completed efficiently.
  • Client Support: Address and resolve client complaints in a professional and timely manner, ensuring customer satisfaction.
  • Order Processing: Accurately enter orders into the system, ensuring all details are correct and up-to-date.
  • Pick and Pack: Assist in picking and packing orders for delivery, ensuring items are correctly selected and packed securely.
  • Rider Coordination: Coordinate with delivery riders, releasing them for deliveries and ensuring they have all necessary information and materials.
  • Attendance Management: Maintain accurate attendance records for staff, ensuring all employees' hours are correctly logged and reported.

**What We Offer:

We provide a competitive salary of SGD $35,000 - $45,000 per annum, depending on experience. Additionally, we offer a range of benefits, including full CPF contribution, leave, medical claim reimbursement, insurance coverage, and annual bonus.

**Requirements:

  • Strong Interpersonal and Communication Skills: Excellent interpersonal skills to effectively communicate with team members, supervisors, and clients.
  • Proficiency in Microsoft Excel: Strong command of Microsoft Excel for data entry, order tracking, and various other operational tasks.
  • Ability to Multitask and Work Independently: Handle multiple tasks simultaneously and work independently with minimal supervision.

**Competitive Compensation Package:

We offer a comprehensive compensation package, including a competitive salary, benefits, and opportunities for career advancement.



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