Data Centre Facilities Operations Specialist
1 week ago
At 5 STONES HRM PTE. LTD., we are seeking a highly skilled Data Centre Facilities Operations Specialist to join our team.
Job OverviewThis is a fantastic opportunity for a motivated individual to work in a fast-paced environment and contribute to the success of our data centre operations.
The successful candidate will be responsible for managing and servicing large-scale data centre infrastructure and facilities to ensure 24x7 operations in rotating shifts.
Key Responsibilities- Active 24x7 monitoring of the infrastructure to support data centre services
- Act as Level 1 escalation point for onsite operational incidents, responding and performing remote requests within SLA
- Document and update all requests on the internal Web Portal ticketing system
- Deliver ITIL compliance process conformance for incident, problem, and change management
- Ensure effective implementation of safety, security, and customer support policies and procedures
- Coordinate and provide support to contractors and vendors, inspecting completed work
- Plan and support preventive and reactive maintenance activities with minimal disruption to company services
- Participate in internal and external audits for stakeholders and customers
- Generate accurate and regular reports as required
- Fresh graduates welcome
- ITE Certificate or Diploma in Computing/Electrical/Mechanical Engineering or related field
- At least 1 year of relevant work experience in 24x7 DC or facility operations environment, or fresh graduate with relevant qualifications such as building services, mechanical engineering
- General knowledge of M&E and Network Critical Infrastructure
- Broad knowledge in DC facilities-related systems such as PDUs, UPS, DC Rectifier, DRUPs, CRAUs, DX cooling, fire protections, etc
- Meticulous team player with ability to work under pressure in a fast-pace environment
- Prepared to be on 24x7 standby recall to provide extra manpower coverage when necessary
Based on industry standards and location, the estimated salary for this role is between SGD $45,000 - SGD $65,000 per annum.
About Us5 STONES HRM PTE. LTD. is a leading provider of human resource management solutions in Singapore. We pride ourselves on providing exceptional service and supporting our clients in achieving their goals.
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