Deputy Director of IAM Operations

As a key member of our team, you will play a pivotal role in empowering our members to secure their retirement, healthcare, housing needs and better navigate life's uncertainties. Your ability to analyse and think critically will contribute to our collective success.

We thrive on sharp minds and insightful decisions. Effective collaboration across teams is essential for achieving remarkable results. Our learning never stops; we encourage your inquisitiveness and courage to embrace new challenges head-on.

Our core values lie in making a genuine difference. We serve our community with compassion, empathy, and unwavering dedication. Every action we take is guided by a deep sense of purpose and a commitment to those we serve.

• Lead a team to deliver Identity and Access Management (IAM) initiatives, ensuring secure, efficient, and compliant identity and access solutions.
• Oversee key IAM controls and governance activities, including Joiner, Mover, Leaver, Attestation, and Dormancy processes, and implement mitigating measures to manage risks effectively.
• Collaborate with internal stakeholders to define business and functional requirements and drive the onboarding and integration of applications and systems into the IAM toolset.
• Continuously review IAM processes, conduct gap analysis, and identify opportunities for automation, workflow optimisation, and operational improvements.
• Conduct access monitoring and quality assurance activities, including log reviews, account remediation, and ensuring adherence to IAM policies and controls.
• Develop, review, and maintain procedural documentation for all relevant applications and systems.
• Partner with external vendors to streamline IAM lifecycle management, perform User Acceptance Testing (UAT), and deploy system enhancements.
• Support internal and external audits with accurate, evidence-based findings.

Key Responsibilities:

• Lead and manage a high-performing team to deliver strategic IAM initiatives.
• Develop and maintain effective relationships with stakeholders to ensure seamless communication and collaboration.
• Stay up-to-date with industry trends and best practices in IAM, and apply this knowledge to drive innovation and progress within the team.
• Identify and mitigate potential security risks through proactive threat assessment and mitigation strategies.

Required Skills and Qualifications:

We value the diverse talents and experiences that each individual brings to the table. While mastery of every requirement may not be necessary, familiarity and expertise in some of the following areas will position you for success within this team.

• Relevant experience in IAM, Risk and Governance, and Information Security with proven track record of leading, developing, and managing teams to deliver IAM initiatives effectively.
• Familiarity with IAM best practices, lifecycle management, policies, procedures, and controls.
• Prior experience in implementing IAM platforms (Oracle, SailPoint, RSA, Okta, AWS, Azure IAM).
• Understanding of authentication mechanisms such as OAuth, SAML, and OpenID.
• Exposure to Software Development Life Cycle (SDLC) processes, including business analysis, requirements gathering, testing, UAT, and integrations.
• Ability to align business requirements with security and policy mandates and communicate solutions clearly and effectively to stakeholders.
• Proficiency with data analysis and reporting tools such as Tableau, Power BI, and SQL, with exposure to automation tools like Blueprism or UiPath.
• Professional certifications such as CISM, CISSP, CRISC, CISA, or CCSP are an advantage.

Benefits:

Being part of our team means embarking on a challenging and rewarding career in a progressive workplace that values productivity and growth. Here's what awaits you:

• Opportunities to engage in a mix of formal and informal training, keeping your skills sharp in our ever-evolving technological landscape.
• Promotion opportunities based on your capability and on-the-job performance.
• A vibrant community of like-minded and friendly colleagues, where collaboration and creativity thrive.
• A hybrid work model that offers flexibility for remote work, subject to exigencies of service.
• Flexible dress code that empowers you to choose your appropriate outfit for the day.
• A comprehensive rewards package that includes annual leave, pro-family leave, medical and dental benefits, and access to recreational activities.

Others:

The seniority of appointment and actual corporate job title will commensurate with individual work experiences. Position is on 2-year full time contract directly under the payroll of [Company Name].