Senior Associate IT Professional

1 week ago


Singapore NTT SINGAPORE PTE. LTD. Full time
About the Role

In this exciting role as a Senior Associate Cross Technology Technical Services (TS) Systems Integration Specialist, you will have the opportunity to develop your skills and expertise in multiple technologies, including Networking, Data Centre, Security, Customer Experience, Collaboration and/or End User Compute. You will work closely with clients to understand their needs and provide solutions that meet their requirements.

Your responsibilities will include performing configurations, installations and attending to break/fix events, as well as working towards associate to professional level certification. You will also be responsible for problem resolution and troubleshooting during project lifecycle, escalating complex problems to the relevant third parties when necessary.

You will assist with the documentation of standard operating procedures relating to installations and fixes during ops handover, compile and maintain project administration, and conduct elementary presentations within the customer's organization.

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