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Customer Service Representative

2 weeks ago

Singapore beBeeCashier Full time $2,500 - $3,500

Job Title: Customer Service Representative

Job Summary:

We are seeking a highly skilled and customer-focused Cashier to join our team. As a key member of our front-of-house staff, you will be responsible for providing exceptional customer service while managing cash transactions efficiently.

Key Responsibilities:
  • Handle cash, card, and mobile payments accurately and efficiently.
  • Prepare and submit daily sales reports to management.
  • Manage restaurant reservations and bookings, ensuring smooth coordination.
  • Manage orders from online delivery platforms (e.g., Deliveroo, GrabFood, Foodpanda).
  • Assist with in-dining services, including supporting waitstaff during peak hours.
  • Maintain a clean and organized cashier area.
Requirements:
  • Minimum 1 year of experience in cashiering, preferably in a full-service restaurant setting.
  • Proficiency in using POS systems and basic computer skills.
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Good communication skills and a friendly demeanor.
  • Ability to communicate fluently with both Chinese and English-speaking customers.
  • Ability to work on weekends and holidays.
  • High school diploma or equivalent qualification.
Preferred Skills:
  • Leadership
  • Quality Control
  • Housekeeping
  • Food Quality
  • MS Excel
  • Inventory
  • Restaurant Management
  • Time Management
  • Cashiering
  • Microsoft Word
  • Customer Service
  • Pricing