Elevate Service Performance

4 days ago

Singapore beBeeService Full time $90,000 - $125,000
Service Excellence Coordinator

Elevate your career by driving productivity and efficiency in service operations. As a key member of our team, you will continually enhance day-to-day performance by overseeing end-to-end service management, ensuring quality and efficiency at every step.

  • Utilize ERP software to schedule appointments, assign tasks, track progress, and optimize resource allocation.
  • Lead a team of technicians and service personnel, providing guidance and support as needed.

Analyze performance metrics and generate reports to identify areas for improvement.

Maintain strong customer communication, addressing concerns and ensuring a positive experience.

Monitor inventory levels, coordinate with vendors for replenishments, and ensure adequate stock availability.

Essential Qualifications:
  • Bachelor's degree in Business Administration, Engineering, or related field.
  • Proven experience in service management, preferably with ERP knowledge.
  • Strong leadership and interpersonal skills.
  • Excellent organizational abilities and attention to detail.
  • Analytical mindset with data-driven decision-making.
  • Effective communication skills.

We offer a collaborative and innovative work environment that fosters opportunities for professional growth and development.

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