Desktop Support Professional
3 days ago
We are seeking a skilled Desktop Support Engineer to join our team at Stamford Tyres International PTE LTD. As a key member of our IT department, you will be responsible for providing top-notch technical support and maintenance services for our computer systems, desktops, and peripherals.
Responsibilities:- Support and maintain organization's computer systems, desktops, and peripherals.
- Perform end user supports.
- Install and maintain IT equipment and software.
- Troubleshoot hardware and software issues.
- Excellent problem-solving and troubleshooting skills.
- Strong communication and customer service skills.
- Ability to work independently as well as in a team environment.
- Flexibility to work outside of normal business hours, if required.
- 1-2 years of experience in desktop support, maintenance, and basic infrastructure/network troubleshooting.
- Strong technical knowledge of desktop operating systems, applications, and hardware.
- Ability to perform onsite and remote troubleshooting to resolve end users' issues.
- Setup workstations for new employees.
- New user account creation.
- Setup and provide support for Microsoft Outlook on Users' workstations.
- Assist in IT report generation.
- Purchase of IT equipment, including getting the quotations.
- Maintain IT asset inventory documents.
This estimate is based on industry standards and may vary depending on location and individual qualifications.
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