Medical Service Officer

4 hours ago


Singapore KIDS MEDICAL SPECIALISTS PTE. LTD. Full time
Job Title: Medical Service Officer

Roles & Responsibilities:
  • Provide exceptional customer service to patients and their families.
  • Manage and coordinate front-desk operations, including patient registration, appointment scheduling, and billing.
  • Handle incoming calls, emails, and other communication channels in a professional and timely manner.
  • Maintain accurate and up-to-date patient records and files.
  • Collaborate with healthcare professionals to ensure seamless patient care.
  • Perform administrative tasks, such as data entry, filing, and mail distribution.
  • Develop and implement efficient processes to improve patient satisfaction and workflow.
  • Participate in ongoing training and professional development to enhance skills and knowledge.

Requirements:

  • Fresh diploma holders or work pass holders are welcome.
  • Familiarity with medical terminology and procedures is an asset.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Proficient in MS Office and other relevant software.
  • Willingness to commit to working on Saturdays.


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