Transportation Manager

5 days ago


Singapore NTU (Nanyang Technology University- Main Office-HR) Full time

The NTU Office of Commercial and Auxiliary Services (OCAS) is responsible for the strategic planning, management, and marketing of commercial real estate and auxiliary services in NTU main campus.

We are seeking a dynamic and forward-thinking individual to join our team as Assistant Director of Auxiliary Services. In this role, you will be at the forefront of managing the Campus' transport services, including the campus shuttle bus operations, car parks and EV charging facilities.

Key Responsibilities:

  • Vendor Management: Ensure good governance and administration of contracts with vendors for bus, car parking and EV charging services.
  • Monitor & track services rendered by providers in accordance with contract requirements.
  • Ensure service standards are complied with and seek improvements to enhance customer satisfaction.
  • Manage staff and external service providers to provide quality frontline services and project support.

Transport/Mobility Budgeting and Planning:

  • Prepare transport budget, reports and keep track of financial targets.
  • Implement campus mobility plans and work with other providers to explore new opportunities.
  • Work on the technology roadmap together with the transportation plans to provide efficient and eco-friendly transport solutions on campus
  • Represent OCAS in working groups with other departments to conduct feasibility studies, identify gaps and seek solutions for the services.
  • Benchmark the department with industry best practices, advise on industry/market development and develop recommendations for the department to stay in the lead.

Stakeholder Engagement:

  • Manage relationships with key stakeholders of the University and relevant government authorities.

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