Senior Sales Operations Director
21 hours ago
We are a dynamic organization driven by innovation and excellence in the fast-paced fashion industry.
Our mission is to provide our customers with an unparalleled shopping experience, combining style, quality, and affordability.
Sales Operations Director Job SummaryOntheList Pte. Ltd. is seeking a highly skilled Senior Sales Operations Director to join our team. As a key member of our leadership team, you will play a crucial role in driving sales growth, improving operational efficiency, and enhancing customer satisfaction.
Key Responsibilities:- Assist in managing profit and loss (P&L) for flash sales initiatives, ensuring profitability and cost-effectiveness while driving sales growth.
- Track key performance indicators (KPIs), analyze data, report on the performance of flash sales, generate reports to assess the success of sales events, and identify areas for improvement.
- Motivate and lead the team to deliver high-level execution for all flash sales events, ensuring consistency in performance.
- Support business development efforts to build and maintain strong relationships with brand partners, ensuring long-term collaboration and mutual success.
- Oversee operations for both online and offline flash sales, including retail teams, to ensure smooth execution, efficient processes, and timely resolution of operational challenges.
- Work closely with the marketing team, including CRM and digital, to strengthen the OnTheList members community and enhance customer engagement.
- Collaborate with the finance team to monitor budget performance, assist with profitability analysis, and contribute to forecasting efforts.
- Ensure IT solutions are aligned with operational requirements and support timely execution.
- Bachelor's degree in Business Administration, Marketing, or a related field; MBA preferred.
- Minimum of 5-10 years of experience in commercial roles.
- Experience in fashion or luxury retail is a plus.
- Proven track record of successfully leading sales operations and achieving significant revenue growth in both online and outlet environments.
- Strong analytical skills with the ability to interpret data and make strategic decisions.
- Exceptional leadership and team management skills.
- Excellent communication and interpersonal skills.
- Advanced level of Microsoft Excel and Microsoft Office.
- An estimated salary of SGD $120,000 - SGD $180,000 per annum, depending on experience.
- A competitive benefits package, including health insurance, retirement plan, and paid time off.
- Opportunities for professional growth and development within a dynamic organization.
- A collaborative and supportive work environment.
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