Marine Claim Specialist

19 hours ago


Singapore RECRUIT EXPRESS PTE LTD Full time

We are seeking a skilled Marine Claim Specialist to join our team at Recruit Express Pte Ltd in Singapore. In this role, you will be responsible for managing and processing marine claims expeditiously, professionally, and equitably within agreed service benchmarks or applicable protocols.

Key Responsibilities:
  • Liaise with policyholders, intermediaries, investigators, surveyors, adjusters, investigators, lawyers, 3rd party claimants, and group companies to ensure effective communication and claim resolution;
  • Train and guide assistants in their support role to enhance their skills and knowledge;
  • Manage and process claims efficiently, ensuring that reserves are provided or updated in a timely and realistic manner;
  • Provide value to underwriters by advising them on issues discovered during claims handling, such as gaps in policy wording and risk improvement;
  • Pursue and follow up on recovery claims periodically to maximize recoveries;
  • Compile monthly/quarterly statistics and other statistical data when required to provide insights and trends;
  • Perform any other duties assigned by the superior to contribute to the team's success.

The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work independently and as part of a team. Strong analytical and problem-solving skills are essential, along with proficiency in using various software systems and tools.

Requirements:
  • At least [SGD]5,000 - [SGD]7,500 per month (estimated salary range based on industry standards);
  • A degree in a relevant field, such as business administration, insurance, or a related field;
  • Minimum [X] years of experience in marine claims management or a related field;
  • Strong knowledge of marine insurance policies and procedures;
  • Excellent communication and interpersonal skills;
  • Ability to work independently and as part of a team;
  • Proficiency in using various software systems and tools.


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