Electronics Support Specialist
1 month ago
Job Overview
- We are seeking a skilled Electronics Support Specialist to join our team at ELECTRONICS & ENGINEERING PTE LTD.
Key Responsibilities
- Provide exceptional after-sales service, including installation, troubleshooting, and maintenance of various A/V equipment.
- Offer technical consultancy and support to customers, ensuring their needs are met efficiently.
- Conduct basic user functionality training on equipment at customer sites as required.
- Respond to customer requests by troubleshooting problems and taking corrective actions within targeted timelines.
- Develop and maintain excellent relationships with customers, fostering trust and loyalty.
- Prepare service reports to document activities and outcomes.
- Perform other duties as assigned by the supervisor.
Requirements
- Possess a Diploma in Electrical/Electronic Engineering.
- Preferably have a few years of relevant experience in the electronics industry, although entry-level applicants are welcome.
- Be prepared to work overtime and willing to travel overseas when necessary.
- Display a positive attitude with a strong motivation to learn and grow.
- Have fairly good spoken and written English skills.
- Preferably hold a Class 3 Driving License.
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