Technical Support Specialist for Capital Markets Applications

7 days ago


Singapore SAGL CONSULTING PTE. LTD. Full time
Job Overview:
A Technical Support Specialist is required to provide 24/7 support for financial systems, ensuring stability, availability, and performance. The ideal candidate will have a strong background in production support for financial applications, with experience in monitoring, troubleshooting, and resolving incidents.

About the Role:
We are seeking an experienced Technical Support Specialist to join our team at SAGL Consulting PTE. LTD. As a key member of our support team, you will be responsible for providing top-notch technical support to our clients across various capital markets products. Your expertise will help us ensure that our systems operate efficiently and effectively, meeting the high standards of our clients.

Main Responsibilities:
- Provide production support for financial systems, including monitoring, troubleshooting, and resolving incidents.
- Manage SLA and KPI metrics to ensure service levels are met.
- Act as a point of contact for client communication, including regular updates and incident resolution.
- Perform predictive analysis and risk analysis to proactively identify potential issues.
- Manage escalation processes for critical incidents and ensure prompt resolution.
- Provide consulting support to improve system performance and reliability.
- Support configuration management activities, including system configurations and setups.
- Work with monitoring solutions to ensure system health and performance.
- Collaborate with project teams on release and integration of new systems and upgrades.

Requirements:
- 5-7 years of experience in production support for financial systems.
- 3+ years of experience specifically with Kondor+ or similar financial applications.
- ITIL certification and understanding of IT service management processes.
- Familiarity with Capital Markets products and workflows.
- Proficiency in various programming languages and tools.
- Experience with monitoring solutions and SLA & KPI management.
- Strong skills in client communication and escalation management.

Estimated Salary: SGD 80,000 - 120,000 per annum

  • Singapore This Is An IT Support Group Full time

    1. Overview of the Role: Our client is seeking an experienced Production Support Specialist with a strong background in financial systems support, particularly in Capital Markets applications . The ideal candidate will have extensive experience providing 24/7 production support, troubleshooting, and managing critical financial systems such as Kondor+ , as...


  • Singapore ANTAES ASIA PTE. LTD. Full time

    At ANTAES ASIA PTE. LTD., we are seeking a highly skilled Capital Markets Application Support Specialist to join our team.Job DescriptionWe require an experienced professional with strong knowledge of KONDOR+ application and/or other Capital Markets applications to provide functional and technical expertise. The successful candidate will be responsible for...


  • Singapore TRINITY CONSULTING SERVICES PTE. LTD. Full time

    At TRINITY CONSULTING SERVICES PTE. LTD., we are seeking a skilled Technical Support Specialist to join our team. This role is focused on providing exceptional support for our financial systems, ensuring seamless operations and minimizing downtime.About the RoleThis position requires a highly motivated individual with a strong background in IT and experience...


  • Singapore TRINITY CONSULTING SERVICES PTE. LTD. Full time

    Job Description:At Trinity Consulting Services PTE. LTD., we are seeking an experienced Technical Support Specialist to join our team in Application Support. This is a fantastic opportunity for a skilled professional to leverage their expertise in the Capital Markets domain and contribute to the success of our organization.We offer a competitive salary,...


  • Singapore TRINITY CONSULTING SERVICES PTE. LTD. Full time

    Company Overview:We are Trinity Consulting Services PTE. LTD., a leading consulting firm in the financial industry.About the Role:We are seeking a highly skilled Technical Support Specialist to join our team in the Capital Markets domain.Job Description:The successful candidate will be responsible for providing technical support and assistance to clients in...


  • Singapore SAGL CONSULTING PTE. LTD. Full time

    System Stability and Performance ExpertSAGL Consulting PTE. LTD. is seeking an experienced Production Support Specialist with a strong background in financial systems support, particularly in Capital Markets applications.Job OverviewWe are looking for a highly skilled professional to provide 24/7 production support, troubleshooting, and managing critical...


  • Singapore SAC CAPITAL PRIVATE LIMITED Full time

    Job Title: Capital Markets Transactions SpecialistAbout SAC CAPITAL PRIVATE LIMITEDSAC CAPITAL PRIVATE LIMITED is a reputable organization seeking an experienced Capital Markets Transactions Specialist to join our team. As a key member of our Capital Markets department, you will play a vital role in the execution and coordination of various capital markets...


  • Singapore SAGL CONSULTING PTE. LTD. Full time

    Roles & Responsibilities1. Overview of the Role:Our client is seeking an experienced Production Support Specialist with a strong background in financial systems support, particularly in Capital Markets applications. The ideal candidate will have extensive experience providing 24/7 production support, troubleshooting, and managing critical financial systems...


  • Singapore LMA Full time

    Capital Markets IT SpecialistLMA is seeking a skilled Capital Markets IT Specialist to develop and maintain capital market IT applications, especially Calypso back-office modules. The ideal candidate will work on Java-based development, handle change management, support production releases, and troubleshoot issues. This role involves enhancing software,...


  • Singapore SAXO CAPITAL MARKETS PTE. LTD. Full time

    About UsSaxo Capital Markets PTE. LTD. is a dynamic financial institution dedicated to empowering clients in the trading and investing space.As a Financial Markets Engagement Specialist, you will play a vital role in driving client engagement and promoting responsible investing practices across various markets.SalaryThe estimated salary for this position is...


  • Singapore SAC CAPITAL PRIVATE LIMITED Full time

    Embark on a challenging and rewarding career as a Corporate Finance Specialist at SAC CAPITAL PRIVATE LIMITED, where you will play a crucial role in executing Capital Markets transactions.About the RoleAs a Corporate Finance Specialist, you will be responsible for supporting the execution of Mergers & Acquisitions, IPOs, Secondary Offerings, Private...


  • Singapore CAPGEMINI SINGAPORE PTE. LTD. Full time

    Roles & ResponsibilitiesAbout Us:Join a leading global financial institution that thrives on innovation, collaboration, and professional growth. We are committed to empowering our employees to make a meaningful impact on the banking domain by delivering state-of-the-art solutions to complex challenges in the financial services industry.Role Overview:As a...


  • Singapore BGC GROUP PTE. LTD. Full time

    Roles & ResponsibilitiesLocation: Pasir PanjangDirect contract Application Monitoring Responsibilities: Collaborate with the build team to define and implement application monitoring. Oversee daily and monthly monitoring, addressing user requests by working with project, infrastructure, and production teams. Provide support for overnight batches...


  • Singapore DYNAMIC HUMAN CAPITAL PTE. LTD. Full time

    OverviewDYNAMIC HUMAN CAPITAL PTE. LTD. is a reputable and stable organization, offering an excellent opportunity for a Technical Field Support Specialist to join our team.


  • Singapore Synechron Inc. Full time

    Synechron Inc. offers a Production Support Specialist opportunity in our Capital Markets department.About the RoleThis position is responsible for providing functional and technical expertise on KONDOR+ and other in-house bank applications, as well as supporting day-to-day operations and incident management.Key ResponsibilitiesProvide expert-level support...


  • Singapore KEPLER HUMAN CAPITAL PTE. LTD. Full time

    Job SummaryWe are seeking a skilled Technical Support Specialist to join our team at KEPLER HUMAN CAPITAL PTE. LTD.


  • Singapore Numerix Full time

    OverviewNumerix is a leading provider of integrated financial modeling, analytics, and risk management solutions for the capital markets.We are seeking an experienced Capital Market Solutions Specialist to join our team in the SEA region. As a key member of our Pre-Sales team, you will play a critical role in driving partner-enabled revenue growth and...


  • Singapore Select Alternative Investments Full time

    About the RoleWe are seeking a skilled Capital Markets Specialist to join our team in Singapore, HCMC, Vienna, or Zurich. This role will play a crucial part in raising capital from various investor groups and driving sales activities across our global locations.As a seasoned professional with 5-10 years of experience in sales & capital raising, you will...


  • Singapore SAC CAPITAL PRIVATE LIMITED Full time

    At SAC CAPITAL PRIVATE LIMITED, we are seeking a skilled Corporate Finance Professional to join our team in a key role within the Capital Markets department. This exciting opportunity will see you working on a wide range of corporate finance transactions, including mergers and acquisitions, IPOs, and private placements.About the RoleThe successful candidate...


  • Singapore SAXO CAPITAL MARKETS PTE. LTD. Full time

    Company Overview">Saxo Capital Markets PTE. LTD. is a leading online trading and investment firm that empowers clients to make informed decisions in the financial markets.