Quality Service Support Associate
2 days ago
We are seeking a highly organized and detail-oriented Quality and Finance Assistant to join our team at BUSINESS EDGE PERSONNEL SERVICES PTE LTD. As a key member of our support team, you will play a vital role in ensuring the smooth operation of our Quality Service unit and finance functions.
About the Role:
This is an exciting opportunity for a motivated and driven individual to contribute to our organization's growth and success. You will assist in various tasks related to quality service and finance, including addressing client queries, attending to walk-in clients, and providing administrative support as needed. Your attention to detail and ability to prioritize tasks effectively will be essential in ensuring accuracy and efficiency in document handling, procurement, and financial tasks.
Responsibilities:
- Assist in addressing clients' queries over the phone and via emails
- Attend to walk-in clients
- Provide administrative support to the QS team as needed
- Perform procurement tasks and manage stock of pantry/stationery items
- Scan, file, and organize documents
- Check details in SCMS for investigations, process refunds, and resolve discrepancies in backlog or current cases
- Assist with the implementation of NETS at kiosks
- Send email reminders to Hakams to submit claims
Requirements:
- Diploma in any discipline (candidates without a diploma but with relevant work experience will also be considered)
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and able to work with multiple IT systems
- Good communication and writing skills
- Organized with excellent time management skills and ability to prioritize tasks effectively
- Ability to handle sensitive information with confidentiality
- Meticulous attention to detail, ensuring accuracy in document handling, procurement, and financial tasks
- Strong problem-solving skills and ability to identify and resolve discrepancies in a timely manner
- Proactive, self-motivated individual who can work independently and collaboratively within a team
- Able to handle multiple tasks and work under pressure while maintaining a high level of professionalism
Benefits:
- Competitive salary: SGD 2500 - SGD 3000 per month
- Opportunity to work with a reputable company in the recruitment industry
- Chance to develop your skills and gain valuable work experience
- Collaborative and dynamic work environment
About Us:
BUSINESS EDGE PERSONNEL SERVICES PTE LTD is a leading recruitment agency dedicated to providing top talent solutions to businesses across various industries. We pride ourselves on our commitment to excellence, integrity, and customer satisfaction. If you are a motivated and driven individual looking for a new challenge, please submit your application.
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