Broker Operations Manager AWS Cloud Logistics

3 weeks ago

Singapur, Singapore Amazon Asia-Pacific Resources Private Limited (Singapore) Full time
Job Title: Broker Operations Manager, AWS Cloud Logistics

At Amazon Asia-Pacific Resources Private Limited (Singapore), we're seeking a highly skilled Broker Operations Manager to join our AWS Cloud Logistics team. As a key member of our team, you will be responsible for overseeing day-to-day broker operations, managing brokers, clearance processes, trade planning, and execution across existing and new AWS sites/programs.

Key Responsibilities:
  • Oversee day-to-day broker operations, including managing brokers, clearance processes, trade planning, and execution across existing and new AWS sites/programs.
  • Collaborate with cross-functional stakeholders to identify and rectify gaps in export/import processes, ensuring smooth operations and mitigating bottlenecks.
  • Build strong relationships and partnerships with internal teams (customers, partners, operations, engineers) to meet project deliverables seamlessly.
  • Coordinate global customs broker management, conducting country assessments, and ensuring compliance with local regulations.
  • Analyze import/export data to identify process improvement opportunities and enhance broker operations through initiatives.
  • Drive automation by leveraging technologies and applying customs expertise to optimize operational efficiencies.
  • Prepare and present detailed, data-driven business reviews to senior management, focusing on service level improvements and impact analysis.
  • Effectively communicate expectations, requirements, and well-reasoned proposals verbally and in writing to business and technology teams.
Requirements:
  • Bachelor's degree in Logistics, Supply Chain, Business, Engineering, Economics, Science, or equivalent relevant experience.
  • Minimum of 8 years of direct experience in import/export compliance and handling imports/exports per foreign government regulations.
  • Operational background in brokerage operations, trade compliance, and extensive complex project management experience.
  • Strong analytical and quantitative skills, with a drive for continuous improvement.
  • Ability to handle multiple priorities simultaneously in a fast-paced, ambiguous environment.
  • Experience in managing complex stakeholder environments.
Preferred Qualifications:
  • Global logistics or supply chain experience is preferred.
  • Experience utilizing data-driven process improvement tools and metrics.
  • Experience engaging with customs/regulators and representing complex import/export requirements.
  • Minimum of 3 years of experience in analyzing business problems using various tools, including leveraging technology for process improvements.
  • Demonstrated ability to exercise sound judgment in uncertain situations.
  • Strong attention to detail and organizational skills.

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