Product Manager Leader

3 days ago


Singapore HELIUS TECHNOLOGIES PTE. LTD. Full time
Job Title: Product Manager Leader

Estimated Salary: SGD 70,000 - SGD 100,000 per annum.

About the Role

We are seeking a highly motivated and experienced Product Manager Leader to join our team at Helius Technologies Pte Ltd. The successful candidate will be responsible for managing and addressing first-line customer issues, complaints, and inquiries within stipulated service level agreement (SLA) timelines.

The ideal candidate will have prior experience in handling loan product management or similar end-to-end product life cycle, with a strong analytical background and excellent communication skills. Additionally, they should be self-driven, able to work independently under tight timelines, and capable of managing and working with multiple stakeholders.

This is an exciting opportunity for a results-driven individual to take on a leadership role and contribute to the growth and success of our organization.

Key Responsibilities
  • Participate in testing and implementation of system-related initiatives and enhancements.
  • Collaborate closely with operations teams on manual processing and adjustments of transactions.
  • Initiate process and customer journey improvements for unsecured loan products.
  • Propose and execute campaigns for unsecured loan products and services.
Requirements
  • Preferably 2 years of experience in consumer banking or a related industry.
  • Prior experience in handling loan product management or similar end-to-end product life cycle.
  • Strong analytical skills and ability to work independently.
  • Excellent communication and stakeholder management skills.
  • Self-motivated and result-driven individual.


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