Product Manager Leader
3 days ago
Estimated Salary: SGD 70,000 - SGD 100,000 per annum.
About the RoleWe are seeking a highly motivated and experienced Product Manager Leader to join our team at Helius Technologies Pte Ltd. The successful candidate will be responsible for managing and addressing first-line customer issues, complaints, and inquiries within stipulated service level agreement (SLA) timelines.
The ideal candidate will have prior experience in handling loan product management or similar end-to-end product life cycle, with a strong analytical background and excellent communication skills. Additionally, they should be self-driven, able to work independently under tight timelines, and capable of managing and working with multiple stakeholders.
This is an exciting opportunity for a results-driven individual to take on a leadership role and contribute to the growth and success of our organization.
Key Responsibilities- Participate in testing and implementation of system-related initiatives and enhancements.
- Collaborate closely with operations teams on manual processing and adjustments of transactions.
- Initiate process and customer journey improvements for unsecured loan products.
- Propose and execute campaigns for unsecured loan products and services.
- Preferably 2 years of experience in consumer banking or a related industry.
- Prior experience in handling loan product management or similar end-to-end product life cycle.
- Strong analytical skills and ability to work independently.
- Excellent communication and stakeholder management skills.
- Self-motivated and result-driven individual.
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