Internship: Global Commercial Banking, Emerging Business, Customer Service Unit

2 days ago


Singapur, Singapore OCBC Bank Full time
Job Description

As a Commercial Banking Intern, you will be part of the Emerging Business and Customer Service team, supporting the delivery of exceptional customer experiences and driving business growth. Your key responsibilities will include:

  • Assisting in servicing SME customers' service requests in the middle office functions, such as gathering and extracting information for account reviews and notifying customers.
  • Obtaining documents for account remediation and assisting various teams to prepare regular management reporting on teams' productivity.
  • Being involved in process automation or enhancements to improve customer experience and turnaround time.
  • Receiving on-the-job training in processes and customer communications.

Key Requirements:

  • Proficient in Microsoft Excel.

Primary Location: Singapore

Job Type: Internship

Organization: Group Human Resources Divisional Office

Schedule: Temporary

Job Posting: 04-Sep-2024, 10:38:08 PM



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